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Dropbox Backup
158 Topics
AirDrop broken on MacOS Ventura
I'm using MacOS Ventura and I can't receive files via AirDrop anymore. My Downloads folder is inside my Dropbox as I'm using Dropbox Backup, so it is all inside the Cloud Library now. The Spotlight Search is broken and now also I can't receive airdropped files anymore. They are sending but afterwards they are just nowhere to be found on the hard-drive. It's quite the mess. @DropboxTeam: It would be highly appreciated if you can expedite looking into resolving the issues on Ventura!Solved21KViews16likes98Comments
When I try to remove the Dropbox app from my computer I lose access to my desktop folders
Removing Dropbox from my computer is proving to be a nightmare. My computer Operating system is Windows 10. I have managed to un sync from my account and deleted all the folders concerned in my Dropbox account. On my computer the Dropbox folder is located C:\Users\dough\Dropbox and it contains a "PC" folder in which contains Desktop, Documents, and Downloads. Whenever I uninstall or delete the Dropbox folder I lose all the content from those folders Desktop, Documents, and Downloads. I have no need for Dropbox and wish to remove it completely from my computer, would you please explain to me how to do this. I would appreciate it very much. Thank you.Solved14KViews2likes27CommentsBacking up internal hard drives
Hello All, Hopefully I can get some help with this situation that I am having. I have a custom built PC with the following Hard drive configuration: NVME 1 (500 GB): Boot drive (Has the OS installed, Adobe apps, etc) NVME 2 (1 TB): Storage drive (I use this one for games, Adobe cache folders, current work files, etc) HDD 1 (2TB): This is used for my finished work. Once I am done with a project I move all the files from my "NVME 2" drive to here to keep the space open. Now, the problem I am running into is I cannot backup the HDD 1 drive to Dropbox. I see no options what so ever and I cannot find anything online. The only thing I have found is for external hard drives. Anybody run into this issue and figured it out?12KViews4likes21Comments
New Windows 11 Laptop Installation
Bought a new Windows 11 laptop and activated Microsoft OneDrive. Tried to install Dropbox and received the message you can't backup with one Drive and Drop Box. I tried to stop the One Drive sync of desktop and documents, but this is not possible. I stopped OneDrive from launching but this didn't help. I uninstalled One drive, rebooted and this didn't help. Uninstalled/reinstalled drop box and rebooted this didn't help. Now every time I try to set up Dropbox it's giving the same message "Can't back up to both OneDrive and Dropbox". One Drive is not even installed anymore. Desktop and Documents is the only folders that I'm trying sync. PLEASE HELP!Solved11KViews1like7Comments
Lost access to Desktop folder on Mac when I downloaded Dropbox, and now can't access.
I've lost access to the Desktop, Documents and Downloads file on my mac - help?? I just set up a new Dropbox account with a different email. When it asked whether I wanted to sync/back-up Desktop, Documents and Downloads folders, I said no, because when I did this with a previous account, this caused problems. I thought that this would mean that my Desktop files etc would just remain on my hard drive, and I would have a Dropbox folder with things I wanted to back up to the cloud. But this has caused all the icons to disappear from my Desktop! Luckily the files are still there when I search for them. When I got to Desktop folder in Finder and click on it, a message says 'The operation can’t be completed because the original item for “Desktop” can’t be found.' Logging out of Dropbox didn't help. Help???9.7KViews1like44Comments
How to view my Backup folder on my Mac's desktop app?
Greetings community! Previously, I used to be able to see my Mac represented on my Dropbox as a folder (I had enabled the backup option). This was super convenient because I could easily access my files on-the-go using my Dropbox iPhone app. However, due to a computer issue, I needed to wipe my MacBook Pro clean and reinstall everything (including Dropbox). I enabled backup for my MacBook. However, now, it doesn't show me the MacBook folder like it used to. So I can't access my files on the go. It shows me that I have backed up my files and I am able to see them through a web browser. However, the folder representing my MacBook (backup) has stopped showing on Dropbox. Is this due to some update in how backups work now for Dropbox on Mac? How do I get the backup folder to start showing up on Dropbox again. Thanks!8.7KViews1like26Comments
How can I stop Dropbox from trying to backup external drives?
Hi guys, I've been trying for some time now to stop dropbox from: - asking me to backup every external drive I plug in - littering said drives with .dropbox.device files I've tried everything. Is there a way to turn this annoying unrequested feature off once and for all? Please no answers on the line of "never for this device". Thanks in advance for any thoughts on the matter. pgSolved8.6KViews4likes10CommentsSync icons no longer appear in Finder after upgrading
I recently upgraded to Ventura 13.2 and updated the Dropbox App to V166.4.2920 I am using Dropbox backup. My files are still syncing, but the sync icons are no longer showing up in Finder. I have tried force quitting Finder, and I have also made sure that the Dropbox Finder extension is ticked. But the sync icons are still missing, even though sync is working. Please advise. thank you!! Device: MacBook Air (M1, 2020)Solved8.6KViews1like57Comments
How can I make Dropbox sync with an external drive instead of my laptop hard drive?
I just went through the same issue as many others where files were downloading to my laptop even though I had "online only" selected. I just deleted the Dropbox app from my desktop and decided to start over. I newly downloaded and opened the desktop app, and used Selective Sync to only choose some folders to have accessible on my desktop. But now I want to upload some large files from an external drive to Dropbox online, and not have it go through the Desktop because I think it will cause the same storage issue again. How can I direct the web app to sync with this external drive?Solved8.1KViews0likes5Comments
Linux commands for Dropbox Backup
I was pointed here to give a suggestion from this thread: https://www.dropboxforum.com/t5/Dropbox-files-folders/Trying-to-backup-on-Linux/td-p/548352 It would be nice if the functionality was added to (https://help.dropbox.com/installs-integrations/desktop/linux-commands) Some commands like: `dropbox backup enable/disable` and `dropbox backup add/remove /path/to/folder/or/file` Currently the advice is to mount into the dropbox folder (https://askubuntu.com/questions/1366889/how-can-i-use-dropbox-to-back-up-arbitrary-folders/1366896#1366896)7.5KViews8likes8Comments