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I've started trial of Dropbox Backup plan but I canot see it in my subscriptions and I cannot cancel
I've started trial of Dropbox Backup plan but I canot see it in my subscriptions and I cannot cancel. My subscriptions page has only the basic and it uncancelable. it sais: Dropbox Basic 2 GB of storage to help you store and share files. Renews on at âŹ71.88 (with addons and any discounts applied). My received mail: Welcome to your 6 month trial of the Dropbox Backup plan! Hereâs your receipt: Youâll be charged âŹ71.88 including applicable tax, (minus any applicable credits or promos) yearly until you cancel (https://www.dropbox.com/help/158) your subscription. Previous charges wonât be refunded (https://www.dropbox.com/terms) when you cancel unless itâs legally required https://www.dropbox.com/help/9069.
Can't cancel my Dropbox Backup trial from Seagate
Dropbox Plan Seagate Dropbox Backup + Dropbox Basic Payment Method Linked my Card as a payment method How did you upgrade? Via DropBox website Question or Issue My Seagate comes with a 6 month free trial for Dropbox Backup plan, upon subscribing for this free trial.. I received an email saying: But I cannot find a way to remove this free trial, I no longer need to use it as I found out that I need to upgrade my Dropbox plan first in order to use it. I have no use of it since 2GB Basic Dropbox plan is not enough for me to backup my 2TB Seagate. I now want to cancel the subscription trial and delete my account. I am pretty good with technology, so I know how to cancel it but there is no option to do it in dropbox in my account. Nor am I able to delete my credit card details from the account. I have attached screenshots of the email received and my "plans" page. No option to remove this at all! Kindly assist me to: Cancel this trial. Remove my credit card from your billing system.
