Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Files not syncing in Window explorer
Hi, I can't seem to get File Explorer to sync. It used to sync automatically but now it is not. I've logged onto the Dropbox page and tried to download the app and that doesn't seem to do anything. I have created a folder on drop box app for my upcoming holidays called "2022 Trip." When I log onto my computer (using windows) I can't find it in my file explorer. They seem to be out of sync. I've read the forums about syncing but I can't see a sync function or menu or button to do this. I've logged onto the drop box web page and tried to find it in settings but can't. I am on the basic free access and still have space. Please help. I'm not very computer savy and I've read through all the community pages but can't see my problem listed.
External HDD not available in the "Manage Backups" settings
I'm trying to set up a backup for my external 8TB Seagate Hub. The drive is not offered as an option under the "Manage Backups" settings on the desktop app. A USB memory card reader was recognized and offered as an external drive backup (that's not showing now either). I've tried multiple USB3 ports and multiple USB3 cables. I've uninstalled and reinstalled dropbox on my PC. Still can't set up the backup. Any suggestions? Thanks in advance.
