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Can't cancel my Dropbox Backup trial from Seagate
Dropbox Plan Seagate Dropbox Backup + Dropbox Basic Payment Method Linked my Card as a payment method How did you upgrade? Via DropBox website Question or Issue My Seagate comes with a 6 month free trial for Dropbox Backup plan, upon subscribing for this free trial.. I received an email saying: But I cannot find a way to remove this free trial, I no longer need to use it as I found out that I need to upgrade my Dropbox plan first in order to use it. I have no use of it since 2GB Basic Dropbox plan is not enough for me to backup my 2TB Seagate. I now want to cancel the subscription trial and delete my account. I am pretty good with technology, so I know how to cancel it but there is no option to do it in dropbox in my account. Nor am I able to delete my credit card details from the account. I have attached screenshots of the email received and my "plans" page. No option to remove this at all! Kindly assist me to: Cancel this trial. Remove my credit card from your billing system.
I've started trial of Dropbox Backup plan but I canot see it in my subscriptions and I cannot cancel
I've started trial of Dropbox Backup plan but I canot see it in my subscriptions and I cannot cancel. My subscriptions page has only the basic and it uncancelable. it sais: Dropbox Basic 2 GB of storage to help you store and share files. Renews on at âŹ71.88 (with addons and any discounts applied). My received mail: Welcome to your 6 month trial of the Dropbox Backup plan! Hereâs your receipt: Youâll be charged âŹ71.88 including applicable tax, (minus any applicable credits or promos) yearly until you cancel (https://www.dropbox.com/help/158) your subscription. Previous charges wonât be refunded (https://www.dropbox.com/terms) when you cancel unless itâs legally required https://www.dropbox.com/help/9069.
Where is the Backup plan?
Does this exist only for a select audience now? I've searched on the website and cant find anything other than a page about it, but no links to actually subscribe to that option. I guess it's still in the works? I currently have dropbox plus and am using backup, but surprised to see that my backups are counting against my overall dropbox space (eating up over half of total 3tb of space, while my dropbox files are only 30gb or so)?
