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Dropbox Basic
222 Topics
End of support for OS X 10.4 and 10.5
Why pull support and remove functionality? Why not just drop support -- just stop updating the app but still allow basic functionality? There are still a lot of legacy machines that are still in use and CANNOT upgrade to 10.6, as they are PowerPC based. Yes, old systems still work. Why stop the app from working totally instead of just deprecating support for those systems?146KViews14likes281Comments
I can't open Word/Excel files on iPad/iPhone
Hi. I've searched the forum/web and can't seem to find any answer to this problem. Until a couple of weeks ago I could edit in all Office-files in Dropbox via both iPad and iPhone. Then earlier this week I suddenly can't do this, and I'm asked to log-in with a 365 subscription. Has there been a change I haven'r been awere of, and do I now have to have an active 365 subscription? I use Dropbox basic, and the files are .docx and .xlsx. Thank you for your time. Regards /Mogens Østergaard, DenmarkSolved53KViews0likes12Comments
Does dbxsvc.exe in Windows System32 folder actually belong to Dropbox program?
Hi, I'm running Dropbox on Windows 10 and everything is basically working fine. Some time ago I noticed a new service called "Dbxsvc" running on my computer. It runs from a file named dbxsvc.exe in my Windows System32 folder. Is this some kind of malware or some new part of the Dropbox program? I know there are two other dbxsvc.exe files on my computer. They are in: C:\Program Files (x86)\Dropbox\Client\driver_amd64\dbxsvc.exe C:\Program Files (x86)\Dropbox\Client\driver_x86\dbxsvc.exe They seems legitimate. But this third one in System32 is the one running the "Dbxsvc" service. I've managed to shut down and delete the service and then delete the file itself. Dropbox still works just fine. The thing is, this file reappears randomly. So should I leave it or be worried about it? No other strange behavior on my pc and Windows Defender doesn't seem to have a problem with this file. If anyone can help, thanks!Solved53KViews0likes26Comments
Dropbox Location Change on MacOS 12.6
Just installed DropBox update v157.4.4808 on a MacbookPro 13,3 running MacOS 12.6. DropBox location was moved by installer to ~/library/CloudStorage and alias moved from "Favorites" to "Locations" in sidebar. DropBox support doc "https://help.dropbox.com/installs/macos-faqs" says new location due to change in MacOS. HOWEVER, installed same DropBox version on an iMac 18,3 running MacOS 12.6 and the location did not change! DropBox alias remains in "Favorites". Anyone else run across this discrepancy? Anyone have an idea as to cause of this discrepancy?Solved19KViews0likes72CommentsDropbox not showing in Mac finder sidebar after a restore from Time Machine
I had to do a restore of some of my Dropbox folders from time Machine. Dropbox is no longer showing in the Finder sidebar and its lo longer an option in sidebar preferences. I can view Dropbox in my user section, but it is greyed out and shows a green dot with a checkmark. I can open Dropbox by clicking the folder icon on the menu bar, it opens in finder and shows all my folders. How can I solve this?Solved19KViews0likes10Comments
Desktop access without syncing.
Hello. I see it mentioned a few times previously, but am wondering if there is any active development on a way to access Dropbox files from the desktop without either syncing or using the web app...basically as a file server. It sounds like this would be a common use case. I need to be able to save/print files from an application to Dropbox (for Business), but don't need the overhead of keeping those files locally and syncing them. Does anyone know if Dropbox has at least considered this kind of functionality? Thank you.Solved19KViews5likes22CommentsDropbox icon missing from menu bar on macOS Ventura
dropbox Icon missing from Menu Bar on macOS Ventura. Before installing Ventura dropbox icon was visible in Menu Bar. I stopped the dropbox application and restarted it and there was no change. I uninstalled the dropbox desktop app and reinstalled it and it still does not appear. The files are syncing when I add new files to the dropbox. Please Help.18KViews3likes57Comments
Menu bar icon not appearing
I used to be a Basic member but am now a member of a Family Plan. I am not able to get the Dropbox icon on my menu bar on a new Mac - Monterey 12.01. I have quit and trashed the application and have reinstalled a couple of times, but nothing. I can't for the life of me get the icon on my Menu Bar. Does the Menu Bar have a space limitation? I would think not. Any help out there?Solved14KViews0likes20CommentsMac OS Sequoia is arriving. Is DropBox ready?
Hi everyone, who remembers the chaos that happened last year with the Mac OS Sonoma update and all the issues we had with DropBox? There was a particular version that caused syncing to go haywire. I remember it all too well, as it took us almost a month to figure out how to fix the problem. What will happen with Mac OS Sequoia? I admit, I'm quite anxious and would appreciate some reassurance from the DropBox team. Thanks.Solved12KViews8likes69Comments
