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Kunal's avatar
Kunal
Helpful | Level 6
3 years ago

Dropbox icon missing from menu bar on macOS Ventura

dropbox Icon missing from Menu Bar on macOS Ventura.

 

Before installing Ventura dropbox icon was visible in Menu Bar.

 

I stopped the dropbox application and restarted it and there was no change.

 

I uninstalled the dropbox desktop app and reinstalled it and it still does not appear.

 

The files are syncing when I add new files to the dropbox.

 

Please Help.

 

 

desktop
Dropbox Basic
Mac
Setting up the apps

57 Replies

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  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey Kunal, thanks for joining us on the Dropbox Community.

     

    Since the app seems to be working correctly, apart from the Dropbox icon missing, can you try the steps here, to make sure the Dropbox icon is selected to appear in your menu bar?

     

    Let me know how that goes and we'll go from there.

  • Kunal's avatar
    Kunal
    Helpful | Level 6
    3 years ago

    There is no option in the Desktop & Dock Tab in the setting to show the Drop Box.

     

     

    Sorry for the late reply, had gone sailing.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    No worries, Kunal!

     

    So, Dropbox doesn't appear as an option at all? Hmm, that's strange.

     

    Can you try a more advanced reinstall of the app, to see if that helps?

  • EMS3's avatar
    EMS3
    Helpful | Level 6
    3 years ago

    I have the same problem. Cannot find Dropbox icon in menu bar no matter what I try and have no way to access Dropbox settings. Have reinstalled - still nothing. Running 13.1 on a 16" 2021 MacBook Pro.

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi EMS3, thanks for posting here! 

     

    Can you try a more advanced reinstall of the Dropbox application, to see if that helps?

     

    Let me know and we'll go from there.

  • EMS3's avatar
    EMS3
    Helpful | Level 6
    3 years ago

    Did advanced install already. Same issue.

  • Kunal's avatar
    Kunal
    Helpful | Level 6
    3 years ago

    Did an advanced install already. Same issue.

    Dropbox icon missing from the menu bar on macOS Ventura

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi Kunal and EMS3; is it OK if we open two tickets for each one of you and investigate this further? 

  • Kunal's avatar
    Kunal
    Helpful | Level 6
    3 years ago
    Fine with me as well.

    Thanks for all the help as well.

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