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Files not syncing in Window explorer
Hi, I can't seem to get File Explorer to sync. It used to sync automatically but now it is not. I've logged onto the Dropbox page and tried to download the app and that doesn't seem to do anything. I have created a folder on drop box app for my upcoming holidays called "2022 Trip." When I log onto my computer (using windows) I can't find it in my file explorer. They seem to be out of sync. I've read the forums about syncing but I can't see a sync function or menu or button to do this. I've logged onto the drop box web page and tried to find it in settings but can't. I am on the basic free access and still have space. Please help. I'm not very computer savy and I've read through all the community pages but can't see my problem listed.
How to remove the red unread icon in the Windows 11 taskbar?
Using Microsoft Edge on a Windows 11 X64 PC I tried to follow the Help Center information related to Unread notifications, but the proposed solution is not the same as what I see when I run through the steps. Started with Google Why does my Dropbox have a red 1? It means that you have unread Dropbox notifications. Learn about how to manage Dropbox notifications. The search sends you to this Dropbox Help Sync icons & symbols in the desktop app - Dropbox Help Center Next DB Help link: https://help.dropbox.com/sync/sync-icons Where it's explained that this is a notification issue Unread notifications A red circle with a white number on it has nothing to do with syncing. It means that you have unread Dropbox notifications. Learn about how to manage Dropbox notifications. This links to "Learn about how to manage Dropbox notifications," which opens a second Help Center article entitled "How to turn on Dropbox notifications" https://help.dropbox.com/account-settings/notified-changes The next link sends you to the article "How to view your Dropbox preferences in the taskbar or menu bar" https://help.dropbox.com/account-settings/view-preferences My Dropbox taskbar icon does not display any type of avatar, and therefore I cannot click "Preferences." I give a more detailed explanation of what I see, which is very different from what the article suggests. Running Win11 X64. When I click on the Dropbox icon on the taskbar, where the red number 1 notification is displayed, I do not see an avatar (profile picture or initials) in the the top-right corner, or anywhere else. The only info. displayed is a list of files and folders synced, an indicator that reads "Your files are up to date", with an option to pause sync for 30 minutes, 1 hour, Until tomorrow or Indefinitely. Lastly there is an Upgrade button. This has been displayed constantly for at least the last 6 months, and I am now trying to find a resolution. Thank you for any advice.
Dropbox keeps spamming me about my storage space running out
Dropbox keeps sending me emails and notifications about my storage space reaching its capacity, as if I've got 100 megabytes of it left or something. It says that if I won't buy another plan then I'm risking losing my files, and a dozen of variations of the same message. I've been using Dropbox since 2010 and I've got a basic free plan of 2 gigs, but I've increased my storage space by inviting friends and doing "challenges", so now I have around 16 gigs of space and 13.5 of them are used. That is not "critically low on space" by any means, but I keep receiving so many spam notifications that it's starting to look threatening. Either Dropbox has a bug in calculation how much space I have occupied by comparing it to the basic plan instead of actual space, or it's doing it on purpose to force me to pay. Also I cannot contact live support since I have a free plan. I'm thankful to Dropbox for the service it provides but I'm pretty sure this is not how a service should treat its long-term customers. If this is a bug then I sincerely hope that it will be fixed as soon as possible.
