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The Photos page on the website is very slow, why?
Hi everyone, My name is Benoit, and I have been a Dropbox user since 2016. For me, my entire life is in Dropbox, and it is very important for me to have access to your solution. However, I have a small issue when trying to view my photos on the website (https://www.dropbox.com/photos). It is very difficult to find a specific photo, and the page loads very slowly! For example, when I try to find a picture from year, the page takes a long time to load. I set the filter to the year 2022, and it takes 4 to 5 minutes to display all the photos from that year! I tried in different browsers like Google Chrome, Firefox, and Brave, but it's the same issue. Also, I tried in Linux Mint, Windows (10 and 11) and I've the same problem. My wife uses a different solution, like Google Photos(🤮), and when she wants to find a photo, it is not as slow as Dropbox and she can search for a photo by name. Why don’t you have this filter in Dropbox? Best regards, Benoit
Excel files all open as corrupted files
Hi. I have a large amount of excel files stored in my dropbox..... Yesterday they opened and worked ok, but today, they all generate an error when being opened which reads..... "Excel cannot open the file '<filename>.xlsm' or <filename>.xlsx because the file format or file extension is not valid. Verify that the file has not been corrupted and that the file extension matches the format of the file" This occurs on 4 different computers running the latest Office365 version. Ive also tried downloading the file and then opening, but the same error message is generated. The files also will not open in the online version of excel or the quickviewer. We're talking about hundreds of excel files which were all working then suddenly are not. Any help, or suggestions would be greatly appreciated. Kind Regards
Huge problem with Dropbox corrupting .pdf files.
Last week . Our offices started experiencing problems with dropbox. We would drop PDF files into folders and five minutes later they are corrupted. We have tried clearing our cache. We have tried getting support. I don't really understand why I can't get anyone to help me here. Does anyone know what t o do?
