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File access
12 TopicsWill I still be able to access my Dropbox while abroad? I'll be changing sim cards
I will be traveling abroad on vacation. I will have to switch out my sim card in order to get data at my destination abroad. If I switch out the sim card, will I still be able to access my dropbox while abroad? I have an iPhone XR if it matters.17Views0likes1CommentMy Dropbox has an unused team in it & I can't use my own account
I am a filmmaker. My Dropbox was used a couple of years ago by a co-worker on a project I am no longer connected to. He created a Team in my Dropbox. I was able to remove all the files from that Team but I cannot remove the Team folder. This Team is no longer used by anyone. It seems he is the only person with access to that Team folder, the only person who can delete it because he is the Admin for it because he created it. It's in MY Dropbox account and I no longer have any way to contact him. I tried to open a new Dropbox account but it wouldn't let me because my email is already used on my old Dropbox account. How can I regain full access to MY Dropbox so I can use it? How can I remove that no longer used Team Folder from MY Dropbox? Is there any way to contact a live person at Dropbox to help me with this? All I can find is the Community Support (here) and the totally useless Chatbot. This is a major problem for me. I only have ONE email address and I don't want to have to log on to different email accounts to see MY Dropbox. Help, please! I am extremely stressed out over this situation. I upgraded my account to a paid account but it did not make any difference.29Views0likes2CommentsI lost access to my email and Dropbox do not support me to get my files back
I have opened many tickets in months to solve my problem and you never finish to help me. My lost email: [removed per the Community's Guidelines] My current email that I use to open tickets (please verify the historical sequence of tickets that I opened in this channel and using the support center in my current account): [removed per the Community's Guidelines] My problem is not solved yet!! I have been trying to get my files back from my lost account using different support tickets with you, but you always close my tickets without solving my problem. My case is very particular and strange, and you should give me proper attention e exeptions to solve it. I need my files back!!23Views0likes1CommentiPhone 14 Outlook app doesn't show files for Dropbox
When trying to attach a Dropbox file using the Outlook mobile app, a screen says "No files found." I used to be able to create an email and then attach the Dropbox file using the Outlook app, but now this is not working. It's possible from the Dropbox app side, but not from Outlook. Any idea why this is happening? I've tried uninstalling/reinstalling Dropbox and removing/adding my Dropbox profile for Outlook, but this persists.51Views0likes2CommentsLogged into an old account and couldn't find my files
I recently logged into an old account but my only archived that I left in it is missing. Why this happenend and how to recover the archive ? I mention the account was not disabled or deactivate by Dropbox, just not used to log into that account.46Views0likes4CommentsI changed subscription (Dropbox team to my own 3 TB) and all folders are now empty
Hi, lately I closed my team profile from my compagny. I changed to a personal 3 tb subscription and suddenly all folder are emty. Although I used to be the one who could change everything. I changed files to an new folder in the hope it was a sync problem. It was not and using rewind ended up losing everything. What can I do now? I am a bit afraid that i lost 2tb of information and work. Doe anyone have a clue how to get my files back? Kind regards Jobbe274Views0likes6CommentsWhat does extended version history mean?
I'm very confused about the subscription for Extended Version History. I have a plus plan does it mean after a year photos or files I loaded automatically delete? I don't understand this Version History part. I read as much as I could to understand but don't get it. Am I going to lose my photos and files without knowing it?Solved3.6KViews2likes7CommentsHow to remove spaces from Dropbox folder names (spaces causing issues)
Hi There, We need to run Bitnami web stacks but the path contains spaces because of the Dropbox folder name. How do we rename the folders so there aren't spaces? Or if we unsubscribe from Dropbox for business (we've found it kind of painful in practice) will the personal dropbox folder name get renamed to 'Dropbox' (without spaces/brackets)? Cheers BenSolved11KViews2likes9Comments