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My Dropbox app is stuck syncing files on Windows 11 after an advanced reinstall.
Device Desktop PC Operating System/Browser (if using the web) Windows 11 Pro Dropbox App Version (if using the app) 237.4.5655 My desktop app has been stuck syncing for about a week. We ran out of space on our work Dropbox network (80TB used). I freed up around 20TB of space and all PC's on the network apart from mine successfully (after some time) synced the changes. Mine however was stuck at 5.5 million files syncing. I left it to do its thing for several days with no change. So I followed the "advanced reinstall" instructions on this page https://help.dropbox.com/installs/advanced-reinstall. The reinstall was successful and it seemed as though things were moving again. However for the last few days I've been stuck with between 12,000 and 16,000 files syncing. The number gradually goes up day to day. I'm working on Dropbox still, as are my colleagues so this may be why. I have to manually download my colleagues files and place them where they should be syncing before using them. When I hover my mouse over the DB icon in the system tray it says its downloading the 16k files, uploading around 40 files. But very little download up upload bandwidth is actually being used. I have a gigabit connection so I don't believe its actually doing much at all on the network. How can I fix this? We have around 60TB of files on our DB network and I have around 500GB of that synced at any given time. Thanks for any assistance!
Suddenly cant create multiple folders at once
I use dropbox online for work. We have to create multiple folders a day for multiple clients. For years now, the easiest thing to do has been to click "Create Folder" and then use /'s to tack on the rest of the folders within. So for example Client Name/Current Policies/Address/Policy Name In doing so, the Policy Name folder would be created inside the Address folder, and so on with the Client Name folder being the main folder in the tree. This was working for me just yesterday. Today, when I try to create folders in that manner, I get this error: The following characters are not allowed: \ / I'm assuming this is some new implementation, though I cannot for the life of me figure out why they feel it would be necessary to do so. Creating each folder in the tree one by one is tedious and time-consuming and cannot possibly go over well with the plethora of businesses that do their work through dropbox and have to regularly create multiple client folders. Anyway, my question is, is there a workaround, or another way to create multiple folders that I'm missing? For reference, I cannot use the app version on my computer; I have to use the online version.There's no distinct sync icon for folders containing both online-only and offline files on Win11.
Device (PC and Laptop) Operating System/Browser (if using the web) (Windows 11) Dropbox App Version 233.4.4938 After icon change I can't find a way to see if folder contains files that are both online-only and available offline. Even if folder contains folder or files that are offline (downloaded) it still shows up as online. In order to figure out what is synced or not you have to go folder by folder. I have ten of thousands of folders. This new icon system is broken.
Right-click option to sync any computer folder to my account, without moving it inside Dropbox.
As for me, synchronization of folders via the application is done a little inconveniently and not even clear, and in fact it does not exist.. Let me explain what I mean: I would like to right-click on the folder that I want to synchronize with the folder from the hard drive, so that synchronization works automatically when adding files to this folder.. Why should I transfer files every time that I want to be in the cloud, it is inconvenient and you need to constantly spend time on this.. Let synchronization work for me..!! I think it is very convenient and, first of all, a function that saves time..!!
New Dropbox folder structure is affecting my syncing
With the introduction of the new version of Dropbox ( I have 183.4.7058 now), there have been issues with its functionality. In the main Dropbox folder, besides the working shared folder, a folder with my name has appeared. This setup is not suitable for my work as it disrupts the links for files shared for general use. My colleague created a new folder in the shared folder of our organization, but I can't synchronize it on my computer. Therefore, I decided to reinstall Dropbox and restart the computer. However, after these actions, Dropbox doesn't display or synchronize any files at all. The folder is empty, and the indexing process has been going on for more than a day without any noticeable changes. Please help me figure this out and restore my usual settings for normal operation.
