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141 TopicsSyncing icons on the files in the Dropbox folder have changed
Hello The Finder Extension Icons indicating whether a file or folder is Online Only or Available Offline are showing up in my Finder, however, the statuses are incorrect. For instance a folder that contains files that are both Online Only files and Available Offline files is showing a cloud icon, when it should be showing a white circle with a green checkmark and green outline. I think the Finder Extension is confused. Is there a way to reset the Finder Extension so the icons show correctly without changing the Online Only or Available Offline settings that I have for my files/folders? I do not want to change the statuses of my files/folders, I just want the icons to indicate the statuses correctly. Thank you. Mac 10.14.6 Dropbox 152.4.488029KViews10likes163CommentsHow to expand left sidebar width on the website?
How can I expand the left sidebar width. I have many levels of files and I can not see the names of folders that I want to move files into. As you can see below, all I can see is the first letter of the folder "A" and there are several of them. I want to be able to expand the left sidebar so I can see the names of those folders and not just the first letter. I was able to do it before, but not now for some reason. Thanks!2.2KViews8likes14CommentsDuplicate Dropbox Options in Context (Right Click) Menu - Windows 11
Title pretty much sums it up. When I right click a file in dropbox or Winblows explorer tree, there are 2 sets of Dropbox options. With other installed apps and options I've enabled, right click menu is quite long, (full menu no shown below). How do I consolidate these 2 Dropbox option trees into 1? ThanxSolved9.3KViews8likes43CommentsHow can I start the actual dropbox app in Windows 10 / not launching
I have the latest version of dropbox, and I have a dropbox folder on my Windows 10 PC. It is syncing normally. However, I want to access the actual dropbox app in order to change the sync folder location. The problem is I cannot find a way to actually launch the app. There is a dropbox icon on my taskbar, but when I click it, it simply opens my dropbox sync folder on my PC (in Windows Explorer). Same thing when I try launching dropbox from the start menu. It just opens the folder. Dropbox is syncing the files just fine, but I want to actually access the app interface not the folder in explorer. I know the general instructions say to click on the icon then click on your avatar and select preferences, but no such thing happens when I click on the icon in my taskbar (or in the start menu) - it simply opens Windows file explorer with my dropbox directory selected.Solved8KViews6likes19CommentsFeedback on Context Menu Issues - Current design
Folks: I've been using Dropbox since it was invite-only way back in the day. I love many things about this app. I went pro for a while when my needs required it, and have been free for a bit. Was considering going pro again as my needs are growing, but the biggest thing stopping me from wanting to give you money is your anti-user design. Some context: I'm a power user. I keep a manicured classic start menu so I can keyboard shortcut to anything on my computer. I curate my context menus to work for me and not have clutter. The problem: Every year, you make it harder to customize our user interface in Windows Explorer and our Start Menu. Once upon a time, I could just Move, Rename, or Remove start menu entries I didn't want after installation. You changed it so that the update process reinstalls any I've changed. I can't even hide them, because you overwrite that too. Fine, I made a script that I run after every update now to clean up that garbage. But you shouldn't be forcing this. If you really feel like you have to to help your completely unexpert users, then let us toggle it with a setting or disable it with a registry entry. But even more insane is the context menu. Every good app I use lets me choose whether to add it to the context menu. Most of them only have one entry anyways, or (like WinRar) put them in a submenu item. What you do is force *six* context menu entries, with no way to disable them, and not under a submenu in the menu. Now, back in the day, I dealt wih it the same way. There were various registry edits we could use to clean this up, and I built a script to do it after install. You put them back after every update? I ran the script after every install. But a little while back, you broke that so that even rooting out your registry entries doesn't stop it. Fine, I manually clean them out with ShellExView. And now that doesn't even work. Despite disabling the context menu items there, they're persisting. I can no longer reclaim my context menu for my own. None of the known workarounds work. And you refuse to offer any option to turn that **bleep** off. Now let me explain exactly how stupid and annoying that is. You're taking up 1/3 of my context menu. You hijack the "D" keyboard shortcut in the context menu so I can no longer right click and hit my D key to delete an item. Because now that jumps to "View on Dropbox.com" which I literally *NEVER* want to do. I can't right click an item and "create a shortcut" by using the S key because you've hijacked that to "Share with dropbox" dialogue. The minor issue with this is that you've implemented your context menu badly by overriding default Windows behaviors because you didn't specify currently-unused keys and that you didn't put them in a submenu item. The MAJOR issue with this is that your anti-user behavior of refusing to allow us to customize these items like every good app does AND your intentional breaking of every workaround that users come up with to circumvent your dark pattern design. This goes from "bad choices" to "malevolent choices". Stop trying to take over my explorer window. Let me customize what goes in my own context menu. And when we find workarounds to fix your shoddy design, don't make it worse by intentionally breaking the fixes.1.1KViews5likes5CommentsDropbox Mac Beta: Green Circles are gone - everything has the cloud symbol
I am assuming work is being done in the background, but as of a few days ago, I no longer have green circles for downloaded (available offline) files. Everything has a cloud symbol (that symbol doesn't even exist in the online documentation) but seems to be available offline. I am also getting lots of sync errors - but my files appear to be still on my computer (where I need them). And yesterday the DROPBOX icon disappeared from my sidebar (Locations). Only to show up again hours later. Strange. What is going on? These sync irregularities seem to be quite substantial. Syncing files is what Dropbox is all about. I am a little surprised this beta version was even released to the public. When I joined the beta, the email I got from dropbox made it sound like the final release was imminent.Solved25KViews4likes15CommentsCan I remove the "your activity" files?
It seem impossible to imagine but apparently Dropbox has decided that recent activity/files in recent activity are now permanently viewable until replaced by more recent activity. Really? I hope I'm wrong. Dropbox started out as uniquely user friendly and easy to use. I've watched that disappear over the years. It's becoming every bit the arrogant, controlling, short sighted and customer unfriendly type of site that it once stood out from. Again, if anyone has different information, please share. I'm truly hoping I'm wrong.749Views3likes7CommentsNeed to see creation date of backups loaded to Dropbox
I am using Dropbox as a secondary backup for customer files from my server. If a customer needs me to restore their data from a particular date I have to locate the files they want by the backup date of file . I just noticed Dropbox is changing all my file dates to the date I uploaded them from my server to Dropbox. I cannot figure out how to see the creation date of the files anymore. This makes them unusable to me as backups since I have no idea what date the backups are for All the files have a 6/15/23 date now so if I need to restore files from 5/1/23 I can't figure out a way to do that. Please advise.2.8KViews3likes9CommentsThere are no green checkmarks on any files in my dropbox folder.
This is a Windows 10 machine. I have tried quitting and restarting the dropbox app. I have tried uninstalling and reinstalling the app. I am viewing the correct folder -- I clicked the folder icon on the dropbox app. My other machine, a laptop with Win 11 on it shows the green checkmarks properly. It would be nice to have these checkmarks so I can see at a glance if a file is synced or not, rather than opening the app and hunting through the sync history.Solved17KViews3likes11Comments