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106 TopicsMac - redesigned menu bar window always opens in first Space
Application Affected Dropbox for Mac desktop app Device MacBook Pro 15" M1 Operating System macOS Sequoia 15.7.2 Dropbox App Version 241.4.4795 Question or Issue Clicking the menu bar icon to open the Dropbox popup window (recently synced files, etc.) always switches me back to the first space before opening. Toggling off "Use redesigned Dropbox menu bar" restores functionality of the popup opening in my current space. For additional context: I do not have "Automatically rearrange Spaces based on most recent usage" enabled I do not have "When switching to an application, switch to a Space with open windows for the application" enabled6Views0likes0CommentsFile names are cut off on the Dropbox site
How is it possible for an app this old to still not allow a user to alter the field length? 20 odd characters is grossly insufficient for anyone with real organisation habits. Why can I not simply see longer file names? Why? What is the justification for this? Take myself, a 3d modeller. I constantly have files that are categorised by project/object/component (often with more additions like side or versions). It's maddening. We're nor working in 1024 resolutions anymore, we've all got second or third monitors. Screen real estate has never been higher. So why are we stuck with this archaic restriction? Every website I go to can adapt to window size but Dropbox is acting like it's still 2007. If this isn't fixed we're going to stop paying for it.380Views0likes16CommentsDropbox menu bar icon for Mac OS was missing, here's how I solved it
Application Affected Dropbox Desktop App for Mac Device Macbook Pro (2020 13-inch M1 chip) Operating System Sequoia, MacOS15.37.2 Dropbox App Version 239.4.8301 Question or Issue Hi! I had been having the same issue it seems a bunch of other Mac users have been having: the Dropbox icon for the desktop app disappeared from my menu bar at the top of the screen months ago. The only way to access Dropbox after that (besides via browser) was to navigate to Finder, where I have an icon in the left Favorites list, or by going to Finder > Applications > Dropbox - HOWEVER, that would NOT open the app, but rather a Finder window that listed my Dropbox files. I finally got to the point today where I thought I'd Google to see if I could solve the issue, and quickly found so. many. support threads, both here and on the Mac support forum - but NONE of them were resolved (aside from a few folks who advised simply getting rid of some of the other icons in the menu bar to have the Dropbox one be revealed - but I tried that and it didn't work for me). ANYWAY, I DID FIGURE OUT - SOMEHOW - HOW TO RETURN THE DROPBOX ICON TO MY MENU BAR, so I thought I'd share: For me, all it took, was - INSTEAD of navigating to Dropbox via Finder - using Launchpad. I went to Launchpad, searched for the Dropbox app icon, and clicked on it to try to open the app. It didn't work - BUT! - it DID open the icon back up on my menu bar! And suddenly I have files listed as added "3 minutes ago" that are 4 years old... Hooray! I guess I hadn't actually been syncing all this time? Or who knows at this point. ANYWAY, I thought I'd share this miracle with all the other Mac users out there who were so frustrated at losing the icon in the menu bar :D280Views0likes1CommentCan I remove the "your activity" files?
It seem impossible to imagine but apparently Dropbox has decided that recent activity/files in recent activity are now permanently viewable until replaced by more recent activity. Really? I hope I'm wrong. Dropbox started out as uniquely user friendly and easy to use. I've watched that disappear over the years. It's becoming every bit the arrogant, controlling, short sighted and customer unfriendly type of site that it once stood out from. Again, if anyone has different information, please share. I'm truly hoping I'm wrong.886Views3likes8Comments"Green tick with white background" but I see this icon on almost all of my files.
I've been a user and paid subscriber to Dropbox for about a decade. I use Drobox for sharing my files across multiple devices and occasionally for sharing files with other people who don't always have Dropbox accounts. I don't work as part of an organisation so I don't use any of the team or business related features. I often recommend people use Dropbox over other cloud storage as I've always been impressed with Dropbox. I've just started seeing the normal green background tick replaced with a white background tick on multiple files and folders. According to the help pages these white background ticks can only appear on folders yet I have them on multiple files. The help page says this green tick with a white background and green circle 'Contains files that are both available offline and online-only. A white circle with a green outline and a green checkmark can only appear on a folder. It means the folder contains a mix of files and folders that are âavailable offlineâ and âonline-onlyâ.' Looking at the files it looks like some of these are files I've previously shared with other people but that doesnât match the description here. My recolection is the shared folders had a different icon but that seems to have changed. What would be nice would be for a company to be consistent with their icons rather that occasionally going for a total redesign just because someone has said it's fashionable to have a new look. If you have to have a new look please, at least, keep the basic symbolism consistent with the past for the sake of your long term loyal customers. When you do release an update please also release an update of the help files as the statement that 'A white circle with a green outline and a green checkmark can only appear on a folder' is not true as I have it all over my files.11KViews2likes6CommentsMobile app on iOS frozen due to an ad pop-up
hi, I have recently found that when opening my dropbox app on my iPhone 16 pro, after about 5 secs the screen is filled with the dropbox advert 'Try the best of Dropbox for free' this covers the whole screen and there is no way of shutting it down. See the screenshot below. Any suggestions apart from the normal, log out log back in again, would be gratefully received. Thanks, JillSolved92Views0likes4CommentsThere are no green check-marks on any files in my Dropbox folder on Windows 10.
This is a Windows 10 machine. I have tried quitting and restarting the dropbox app. I have tried uninstalling and reinstalling the app. I am viewing the correct folder -- I clicked the folder icon on the dropbox app. My other machine, a laptop with Win 11 on it shows the green checkmarks properly. It would be nice to have these checkmarks so I can see at a glance if a file is synced or not, rather than opening the app and hunting through the sync history.Solved18KViews3likes11CommentsNeed all my files accessible locally. On my machine there's no option to "Make Available Offline."
Honestly, this seemingly late "bringing to the forefront" (I guess you'd call it) of the whole "Online Only" vs. "Make Available Offline" thing has been more of a headache than a help, if I may offer my opinion. I purchased a new ultra-portable Windows computer which has a 256GB SSD on board, but I plan on using my Dropbox files with it, and I have well over 256GB worth of stuff in my Dropbox. The thing is that I'm often in situations in which I need offline access to my files. So I purchased a 1 TB microSD card, which will never leave its slot in this machine. Heck, I can't even retrieve it, it seems. I mounted it so that it isn't considered "Removable Media" by the computer, and then I proceeded to install Dropbox on the computer, with the intent of using the 1 TB card exclusively for Dropbox content...offline. I left my machine to sync overnight, and what do you know? Everything has a stupid cloud next to it. I have no option to "Make Available Offline," either in the file/folder context menu or in the Dropbox application > Preferences > Sync menu. If this is by design, it's a pitifully stupid design. I'm going to whatever lengths I can to make this work the way I envision, but I'm going to be awfully disappointed if Dropbox doesn't respect use cases that might not necessarily conform to a narrow definition. If it's an issue with a recent update to the application, then please bug the developers posthaste.Solved25KViews1like125CommentsThe Dropbox folder icon appears as a blank page on my newly-installed Windows 11.
Application Affected Dropbox (Microsoft Store version) Device Windows 11 Custom Build PC Operating System/Browser (if using the web) Windows 11 Pro 24H2 and now 25H2 Dropbox App Version (if using the app) 234.4.5591 Question or Issue On my new PC I have installed Dropbox via the Microsoft Store. It is all working, except the Dropbox icon itself is wrong in Explorer for my Dropbox folder. It is just showing a plain white piece of paper. Again this is a brand new system with a brand new install of Windows 11 Pro that I did myself - nothing weird, I didn't use any of the means to "debloat" - it is just a default Microsoft Windows 11 24H2 install. I had the problems on 24H2 and it upgraded to 25H2 the other day and that has not changed the issue. It is more of an annoyance than anything because my eyes are used to looking for the dropbox icon appearance to find it and the plain white paper doesn't stand out so much.Solved502Views1like13CommentsHow to view the full date in a directory listing on the site?
Device Web Operating System/Browser (if using the web) Firefox/Chrome MacOS Question or Issue How do I view full dates, not relative dates, when listing files and folders? So basically: <filename> <type> <2025-11-30 21:55> Not "one hour ago" nor "six months ago" Relative dates mean nothing to my use cases.113Views0likes6Comments