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Mac

575 Topics

My Dropbox app on macOS is stuck on "Connecting components" even after reinstalling.
Application Affected Dropbox Device Macbook Air Operating System/Browser (if using the web) (Windows 11, macOS14.3, etc.) Dropbox App Version (if using the app) latest version (can't access app settings on current app) Question or Issue My dropbox app has been stuck on Connecting Components. I uninstalled and re-installed it twice to no avail. I even deleted the files from Library/Application support in Finder. The other weird thing is that there was no option to sign in even after the app was reinstalled. It was stuck almost immediately on Connecting Components. I would be super grateful for any help!!
rb27
6 days ago Place Apps and Installations
356Views
1like
17Comments
How many files can I have using Macos v14.7.4 File Provider?
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RickWinkPa
6 days ago Place Apps and Installations
39Views
0likes
1Comment
Feedback on the Dropbox desktop app and backup feature
WARNING: DO NOT USE! DropBox **bleep**ed up my file system (MacOS) so bad that even my fellow Apple Developers, experts like you find at Stack Exchange, file system experts from the very best data recovery experts, … can’t help. Problem: it blew up mid-backup. what a mess. Marketing nerd answered my call to support - not even doing what they said to TRY. Root cause of this mess: behind your back, without permission, this turd bucket aliases the hell out of your file system. As a 60 year vet of data recovery, even I could not/can’t sort it out. meantime Apple changed the alias = a good thing, but now trying to deal with old/new alias formats. Have enemies given the affected disks to pro-data recovery outfits = “Sorry, even WE can’t figure this mess out”. I even posted volumes of a detailed technical descriptions of the mess, complete with diagrams, file system pics, all with arrows showing how convoluted the mess is. In the end, had to start from scratch with a disk format, reinstall of MacOS, and then painfully BEGIN the process of restoring files from the local disk/cloud backups - AFTER NEUTERING what DropBox did to them all. At this point, years later, I’ve spent no less than 250+ hours on this recovery effort, including writing code to de-alias files/folders one at a time.If you use DropBox, you are naïve. It’s Murphy’s Law. modified for DropBox: It is just a matter of time until it screws you, but good, and permanently!
Discusted
6 days ago Place Apps and Installations
48Views
0likes
1Comment
"Updating 42 files" on Dropbox icon for over a year and two Dropbox folders in Library
Application Affected Dropbox Mac: Device MiniMacM4, 2024 Operating System/Browser (if using the web) MacOS 26.3.4 Dropbox App Version (if using the app) 244.4.6580 Question or Issue I’ve had the same “Updating 42 files” on my monitor tab icon for over a year. after syncing new addition, it reverts to this notice. There is nowhere I can find what or where these 42 files are to be found. With the disaster of the mixed main filer location since it was moved into the Library, where I now have two folders residing, Things are getting more complicated and less reliable, a situation that seems to go hand in hand everywhere I encounter ‘more complicated.’ In Preferences>Sync>Dropbox folder updates “You are using Dropbox on File Provider. To opt out ... 1st question: how to get rid of “Updating 42 files 2nd question; how to have a single Library folder? Do I have to compare the two folders, file at a time? Cuz that would be a real PIA and I could lose data as several people in this forum have already experienced. files copied with zero info. 3rd question. Does anybody try these new systems out in real world situations? Jay [removed per the Community Guidelines], Kenwood CA
Jay G.4
6 days ago Place Apps and Installations
59Views
0likes
1Comment
Confusion about Dropbox folder and CloudStorage Folder (MacOS)
I'm using Dropbox on a MBP (26.2) and have started having hard drive space issues. In trying to troubleshoot I come across the CloudStorage folder in the Library folder which appears to be occupying almost the same amount of space as my Dropbox folder which is currently in my User Folder. How does the CloudStorage folder function? It appears to be a mirror of the Dropbox folder, but I'm confused as to why it's occupying so much hard drive space. It almost appears as though the Dropbox files on my computer as opposed to being in the cloud are being stored twice. Thanks for your help.
WaxMillians
7 days ago Place Apps and Installations
330Views
0likes
15Comments
Dropbox only opens the Dropbox folder in finder - not the app.
Any help would be appreciated - thank you! (I can't seem to find anything that can help...) Application Affected Dropbox Device Apple MacBook Pro M1 Max, 64Gb of RAM, 2Tb SDD Operating System/Browser (if using the web) MacOS Tahoe 26.2 Dropbox App Version (if using the app) 240.4.8493 (I got this from the "Get Info" in the finder) Question or Issue 1) Whenever I double-click the dropbox app, it opens the dropbox FOLDER in the finder. How do I open the app? 2) The menu bar icon, which previously would show sync status, sync issues, and provides access to preferences, is not shown. I have a 36" screen, and it isn't a case of "hidden" menu items. 3) I know that the app is (mostly?) running. Control-Clicking on a file shows the dropbox commands within the context menu. (See image below.) I also know its running because the various apps are shown in "Activity Monitor" (image below.) Steps I've done to try to solve the problem: Uninstall Dropbox Reinstall Dropbox Restart the computer. I don't feel comfortable doing the "Advanced Install", as it appears that doing so means losing all of my "selective sync" settings, which I've been setting up for years. (And since I can't get into the app's "prefs", I can't super easily see what is selectively synced or not. I'm at the point where I'm ready to toss the program out and move everything to Google, but I REALLY LOVE the program, and am hoping that I'm simply missing something simple, and there there is a quick fix. Thanks - Randall
RandallCraig
9 days ago Place Apps and Installations
480Views
0likes
15Comments
Dropbox menu bar missing on Mac OS
Device MacBook Air M4 Operating System/Browser (if using the web) Tahoe 26.3.1 Dropbox App Version (if using the app) Latest available, just reinstalled as of mid-March 2026 Question or Issue A second MacBook Air (M2) running a near-identical setup DOES show the menu bar. I use Bartender, which confirms through a search that the menu bar item doesn't exist. I just ran an advanced reinstall of Dropbox, but still no change.
JpRich
9 days ago Place Apps and Installations
164Views
0likes
10Comments
Opting out of File Provider on Mac OS doesn't work
Files originally stored in the /user/document/dropbox automatically moved to new location ~Library/CloudStorage/Dropbox despite after checking the Opt Out option while reinstalling. Despite I have tried many times to remove the previous version settings (see link below), I will see new files being synced into my designated local drive location first and silently move to the new location (cloudstorage) 5mins after every new installation. I believe the auto-updating features never observe the Opt Out option that I chose. I tried to remove dropbox related files in the /library/LaunchAgents, /library/dropbox and /library/Application Support/dropbox in different times, but files will come back as dropbox somehow will download them back to the machine, making sure they will update to the latest version. Is there any real solution to this by not moving my files in the original location to cloudstorage. I am so many code tired to the original location. Appreciate someone can advise. https://help.dropbox.com/installs/advanced-reinstall#reinstallDropboxmac Device (MacBook Air M2) Operating System/Browser (if using the web) (macOS26.3 Tahoe) Dropbox App Version (if using the app) (244.4.6580) Dropbox Plan (Basic)
Solved
gtaMath
10 days ago Place Apps and Installations
147Views
0likes
9Comments
The right-click options for Dropbox are missing from macOS Tahoe 26.1.
Hi everyone — iMac M1, Dropbox sync works but Finder integration is gone. I first saw this on macOS Sequoia 15.5 and I’ve since updated to macOS Tahoe 26.1 with no change. Online-only files in my Dropbox folder show as 0 KB and download/open fine on double-click, but there are no Dropbox right-click options in Finder (no “Make available offline”, no “Online-only”, no Dropbox submenu). Tried: enabling Dropbox File Provider in Login Items & Extensions, granting Full Disk Access, relaunching Finder/rebooting, and full uninstall + reinstall from Dropbox .dmg. Still missing. I even contacted Dropbox Support and they haven't given me any solutions yet. Has anyone found a fix or workaround to restore the Finder context menu actions? Thanks!
Laksshya
10 days ago Place Apps and Installations
92Views
0likes
2Comments
How can I access my Backup menu on Mac Tahoe?
Application Affected Dropbox automated backups Device Macbook Pro Operating System/Browser (if using the web) Mac Tahoe 26.2, Vivaldi browser Question or Issue i cant find the menu for my automated backup of external harddisk. As they are now full i need to manage them. I looked online, and found a guide thats says i should click on my dropbox item in the menu, and then the backup tab. However there is no backup tab. All in all i am a little frustrated with the DropBox interface. It seems like shared folders, local folders and backups are divided into different silos and some of them - like automated backups - is quite a puzzle to reach. This is strange as this is basically the same function. It would be much more logic to have an overall menu for all dropbox functions, so as a user you are able to acces everything from the same place. So in short - how do i acces my backup menu?
ananas123
10 days ago Place Apps and Installations
66Views
0likes
2Comments