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Microsoft
131 Topics
How do I fix a 'Word cannot open the document: user does not have access privileges' error?
I have been using dropbox to store and access microsoft documents on my mac for months but out of nowhere this morning when I clicked to open a document I was told 'Word cannot open the document: user does not have access privileges'. I created the document so I don't see why there would be an issue. Does anyone have advice on how to fix this? Thank youSolved109KViews0likes24Comments
Cannot Change Excel online date format
Hi, I live in Australia and I need to change the date format in Excel to the proper format. It currently displays as mm/dd/yyyy. I've already checked the date format of my Dropbox account and it is already set to dd/mm/yyyy/ How do I get Excel online to honour the correct format. PaulSolved27KViews0likes9Comments
can't save files from Office365-app to Dropbox - supposedly write protected
Hello there! Starting yesterday all of a sudden I can't save files to my Dropbox via the Office 365-app anymore. I get a message telling me that the file is write protected, which it isn't. It tells me to save a copy, when trying to do that I get the same error message. Up until the day before yesterday everything worked like a charm. I haven't knowingly changed anything about my smartphone's configuration, no new apps etc. Had anyone ever experienced this issue? Any ideas on how to solve it? Thank you! Andy16KViews2likes139Comments
Dropbox on Android suddenly unable to open protected Word document
Hello. I've had the same password protected Word doc in my dropbox for years now. On the same Android device I've been using for years as well, I am suddenly unable to open that file. When I try, I get a "File type not supported" error. There is no "open with" option. There used to be one. I have tried reinstalling, wiping cache and data, etc - Dropbox app as well as Office and Word apps. I have tried unlinking and linking Office and Word to Dropbox. On my device as well as on the web. I have tried saving the file to device. There is nothing wrong with the file. I can open it just fine from Dropbox PC. I can also open it on my phone from the Word app. When I try to open a non-protected Word doc, I get a preview. And only then does an "open with" option appear. Solutions desired: Setting Dropbox Android to open Word docs in the Word app by default rather than trying to give me a preview. Also, reinstatement of the "open with" option outside of doc preview. (This has completely disappeared for all my Dropbox files, not just this one.)Solved15KViews2likes30Comments
"Error 403: disallowed_useragent" when trying to sign in to Dropbox to access Excel file
Please help. I'm using a Pixel 6 with Android version 12 updated 7/5/22. I was trying to open an excel file on Dropbox with Excel. It then brought me to this page saying "Sign in to Dropbox to link with Microsoft Office Integration" in the Excel app. I chose "Sign in with Google" since that's how my Dropbox was setup. After entering my email and password, it told me "You do not have any security keys registered for this account.", so I chose "Try another way". Then I chose "Tap Yes on your phone or tablet", which then caused Google to send me a notification asking "Are you trying to sign in?" I chose "Yes, that's me.", then the Authorization Error page showed up, with the following message: Authorization Error Error 403: disallowed_useragent You canât sign in from this screen because this app doesnât comply with Googleâs secure browsers policy. If this app has a website, you can open a web browser and try signing in from there. You can let the app developer know that this app doesnât comply with Googleâs secure browsers policy. Learn more Request Details The content in this section has been provided by the app developer. This content has not been reviewed or verified by Google. If youâre the app developer, make sure that these request details comply with Google policies. access_type: offline response_type: code redirect_uri: https://www.dropbox.com/google/authcallback state: AEUsuIs8OQySq1VSFnon67dFc_FydDewiIszVox3FZgRq5c-QhRqMi982uAgntpnaf2s1KTir_WkS530pyHg0XyHzXmHFOlISfz-aW94r3p95Ig6tkV1j0PIdHGEm2Vhve1scZi3cu_z54DwvTIGwf27CpygqOI0g0am4hapKJobvtq0i454NQcOab64_numvj6MJjEWB1Kerj1WaYvV1VTTLd18JsS8AGqZaJNee3-j7QAKHUbQSVoPwEL_Lm0PqrUhfNUDidwIlEDD1NgAfEoegRYvlJz4W9co6FCW0S071X54bkpQhL0OglfZpdGMBfb-ZSoPrXugIQGVIl8TDK67GRwsU75fUrpBAWuiMJ3FZB6Fly86HO8rrDAig3erLc7kym7D0ROc3t0pBjho2uKfGbPKI1oDrizEI4BsWFZ0Mu6ZwWS0VvpflM4mIuyhIJ-fRY3RoFDAlaOT5QmkURgMTg9S6-EOJCFxRzNvzk1E2OJO4PZ-rLXad0orJ_CpdhFhMEbQDHRZyKqc29oGMXAj9HKeZHswwU6uIp99dTT966IHvourCbQPWzDhQQ8abDahwVxr36bYyYtelB2SlN15tTAVhJqNxOIkGR67yLPH-D9Hnhr-T0tXqg2gyRsWUTrP_smAzslRn8nrCayPeA4zHC62vXikjmjgdyCAeucqZgKZdSZTgWvKfWdiwWplCGbL7yKrKo6LNd2CwYe9b4uG prompt: select_account client_id: 801668726815.apps.googleusercontent.com include_granted_scopes: true scope: https://www.googleapis.com/auth/userinfo.email https://www.googleapis.com/auth/userinfo.profile https://www.googleapis.com/auth/contacts.readonly https://www.googleapis.com/auth/contacts.other.readonly openidSolved15KViews0likes39Comments
Starting Mar 1, 2024 you wonât be able to open Dropbox files in Google editors
I followed the Learn more link, which said, "Google editor will no longer work for opening or editing non-Google files in Dropbox. To continue editing these files, an additional Microsoft Office license may be required." What if I do not have a Microsoft Office license? Will another free editor be available in place of Google Docs?Solved9.2KViews0likes12Comments
Migrate files to Google Drive vs. convert to Microsoft Office files?
I got an email that says "Google files in Dropbox will be replaced with shortcuts to documents in Google Drive" and "If you do not wish to move your Google files to your Google account, they will be automatically converted to Microsoft files." I'm not sure which option to choose. I mostly use Dropbox to store Word files, most of which were originally created using Microsoft Word but since I usually use Dropbox in a web browser, I've been opening them and creating them using Google docs for years now. Which option is least likely to result in reformatting issues? Which will be easiest to use going forward if I'm mostly just editing and creating text documents?Solved8.2KViews0likes10CommentsMigrating data from Dropbox to Sharepoint using Migration tool
2 months ago I started a project for a client, migrate approx 1tb of data from Dropbox to Sharepoint using the Sharepoint migration tool. I was able to see the clients TEAM folder and scan/migrate the data initially. Now, the client is ready to move forward, I tried to run the same scan and migrate, it is failing. I went through and deleted the scan/migrate tasks, tried to re-create the same, now when we try to do a scan we are getting the message "unable to access dropbox" Now, we have the dropbox connected, logged in with the ADMIN account and its not working. I was able to find 1 article that possibly relates to some recent changes to Dropbox that could be causing a permissions issue. Anyone else getting issues like this that could assist? I just need to perform a delta migrate for any data add/changed since 2 months ago.7.7KViews1like4CommentsMicrosoft Office access to files and folders in Dropbox
Hello, I have seen a post regarding access rights given on files and folders when using Microsoft office online and would appreciate a clarification. I have user with which I am sharing an excel file from my community dropbox, but they are reluctant to edit it as Microsoft Office pops up and says it needs to give them access to their files and folders in dropbox. They have a private dropbox which, of course, would not want to share with Microsoft. Has this feature a workaround or this is a allow or do not use excel at all? If the latter, would it work to download the file make the changes and then upload it again? Would the new file replace the file on the web or add an additional file? Many thanks for your help! MovinSolved7.5KViews0likes8Comments
Dropbox keeps asking me to install Word even though itâs already installed.
All of a sudden Dropbox tells me to install Word when I try to open my Word document in Dropbox for iPad. I already have Word installed! The only options I have are to tap âInstallâ (which takes me to the App Store, where Word has already been installed) or âNot Nowâ, in which case it just takes me back to the main menu. How do I get Dropbox to understand that Word is already installed?Solved7KViews1like44Comments