Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Multiple Accounts
164 TopicsHow to manage multiple Dropbox accounts on the same computer
I am having no end of trouble trying to figure out the best way to coordinate between different email addresses. I have clients who add me to their dropbox using my current work email, that is not connecting to my personal login. I know of the "link" option, but when I go to it in my settings I get a 404 error. Then, I have a third dropbox connected with my former work--the employer removed all sensitive files but I still need to have access to items that other people shared with me via that email address, and I am authorized to access the account. I use dropbox for everything and had migrated my desktop to the cloud, but now when I changed jobs everything is broken. Is there any way to not have to be constantly logging in and out of multiple accounts--especially when I have it set to auto-sync my desktop with all current-working files, it gets very confused when I have to switch accounts. Help!Solved38KViews0likes20CommentsMultiple Computer Accounts but Single Dropbox account
I want to have multiple accounts on my PC to allow for different i-Tunes libraries but allow dropbox to sync the same location on the drive. Is this possible? Ex: c:\dropbox is synced via the same dropbox account for both windows accounts. This came up as an issue because it seems like the dropbox app installs to the user profile instead of globally to the machine. I don't want to corrupt my files by syncing from the same machine twice. Is there any issue with what I'm suggesting? User1 and User2's windows profiles both point to c:\dropbox and use the same user@dropbox to sync them?Solved21KViews0likes8Commentschange googlemail.com to gmail.com -> lost my account
Hello, everyone, Google has recommended that I shorten my email address from googlemail.com to gmail.com without any changes. For all other sites where I have logged in with my gmail it works fine. But dropbox has created a new account for me and I don't have access to my client's data anymore. When I try to login with googlemail.com, I am redirected to the new account with gmail.com. I'm just confused why a new account is created for me. Is there a way I can get access to the old account again?Solved17KViews1like2CommentsAccidentally Merged my personal Drop Box with Business Account
I had a personal dropbox that I accidentally merge with a business account by using the same email. How can I get my personal dropbox back with the email and content that is now associated with business dropbox login.Solved12KViews0likes17CommentsDropbox Unlinked My Accounts Suddenly
Hi there! I've have a free dropbox personal account for 15 years, and at some point added a free Teams account. Several years ago I upgraded the Teams account to a Professional account. ----- Today I got this message, and all my Professional files were taken off my machines (they're still on dropbox of course) Business Dropbox Removed: Your business Dropbox account was removed from this computer because your accounts were unlinked. Your files have not been deleted. ------ I would love to be able to link my two accounts, and continue having two separate dropbox home folders on my machine. Basically, I am leaving the country tomorrow morning and will have extremely limited internet access. I just need it to work how it used to, but I accept that I may need an alternate setup based on whatever Dropbox has changed. When I am signed into my Personal (free) account, it says I have 3TB of space, and the same for the Professional account. Within the settings menu the Pro account is called Personal Account, but when I check the billing plan for the Pro account, it calls it Dropbox Professional. Any solutions? Many Thanks! (too bad this is my only option for customer support 🙂Solved11KViews5likes27CommentsLinking Personal and Business accounts - Account types?
I searched the help and forums, but couldn't quite find the answer to my question. My wife has a long-held Dropbox Plus personal account, which syncs to her laptop (via the Dropbox app with the standard Dropbox folder). She recently opened a Basic account for limited professional use, which has now grown and in need of an upgrade. Up until now, she's only accessed it through her browser. Ideally, this account can be synced to her laptop, along with the personal one, while keeping the two accounts clearly seperate. I've gotten as far as discovering that one can *link* a Personal and Business account, which seems to do exactly what we want, but I'm confused on which exact plans have the capability. Per this page, the Business account for individuals is the Professional. But this page confuses me about whether a Plus account can be linked with a Professional account, or if it has to be a Business Standard. This first screenshot's description makes it sound like the Professional account is not a Business account, when it is clearly listed under Business in the second screenshot... Help! Also, just to confuse matters, we already upgraded her professional account to a Plus account, but I think I can easily upgrade further if needed. Last, if anyone has experience with linking personal and business accounts -- is it pretty easy and foolproof? I believe I read there are actually two different Dropbox folders (presumably labeled appropriately) that otherwise behave like a normal personal one. That would be ideal. Too much fiddling with the app, or logging in and out, will only create confusion. We're on macOS, if that makes any difference. Thanks for any and all help!Solved9.1KViews1like27CommentsSeparating Personal and Business account
Hello, I'm connected to the business account as a team member and I have a personal account connected to it (just switched to Professional plan). I would like to separate the two. I'm not having any luck doing that by myself. So the ideal scenario would be to have my very own Professional Account regardless of the Business Account. Thank you, NemanjaSolved8KViews0likes9CommentsCan I connect two business Dropbox accounts?
I have my own "Personal" Paid Business Dropbox account that I have synced to all my devices. This is a Personal Dropbox account but I pay the annual fee for a Business account as I enjoy the additional features and storage space. I am currently doing some work for a client and need to have their company Business Dropbox account synced to my computer, I do not want to un-sync my paid Business Dropbox account. I tried to use the "Connect My Personal Dropbox Account" feature, however, it tells me I can only connect if I have a personal Dropbox account. So, what I am assuming is because I have decided as a personal user to pay for a Business account, I am now not able to access a feature that I need to be able to work effectively with my client!? Surely there is a way I can connect to my Personal Dropbox account, despite it technically being a Business account? Please help!Solved7.5KViews0likes10CommentsEmail address already taken
My main dropbox account is linked to an old email address that I no longer use. I have tried to change the email address to the one I use but it is already taken, by me. I have paid for a space upgrade for Dropbox on my PC (old email address) but can't access the extra space on my lap top (new email address). I don't want to pay for another upgrade. I think I might have to cancel both accounts completely and start again. But doing that I'll lose my upgrade?Solved7KViews0likes42Comments