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My Dropbox account contains less than 100MB of data, but it keeps saying it's full.
Dropbox Plan Personal Free Device (Dell XPS 15, Samsung Galaxy S23.) Operating System/Browser (if using the web) (Windows 11, Android 15 Dropbox App Version (if using the app) not available as stuck on "you've reached your plan's device limit" Question or Issue Messages received stating that my free account is "Full," but I have 82.54 data in my app folder containing my UpdraftPlus folder, 90bytes in my name folder Melvin [...] and nothing in the Profile docs folder. I have 3.8GB storage in my DropBox free account. I use the account for my website backup using the Updraft Plus account app. Screenshots below Please Help Thank You
I had 25 GB of space but now it looks like I only have 2 GB
Hi Dropbox community, Iâm posting here as I got a very strange email telling me that I was 254% (or close to that number) over my storage limit. I found this odd but when I went to go check my Dropbox account instead of finding my 25GB space I suddenly had 2GB⊠then when logging in again I was told I had 5GB on my account. I didnât get many answers online but I did find out whilst trying to make sense of this that I now have to pay Dropbox in order to access any kind of support (and given my storage was removed with no warning or info Iâm sure you can imagine Iâm not keen to start giving Dropbox my hard earned cash, especially as I didnât know holding support hostage and only if youâre paying Dropbox was legal before today) so 3 two factor verifications and multiple sign-ins here I am. Has this happened to anyone else? I havenât been abusing the referral system which seems to be the only reason other suggested this might be happening so Iâd appreciate any help anyone is able to give me.
I got a notification saying I'm out of space, but I still have 7GB left on my Dropbox account.
Hi There, A notification says "You're account is currently out of space and has stopped syncing", however My Account shows I have my used 15.4GB out of 22.5GB, complete with a section marked Unused Space 7.1GB ( Pls see 2 pics below) Recommending Dropbox to half of suburbia many, many years ago, earned me an extra 20.5GB capacity for my 2GB Dropbox Basic Account. The Out of Space message by the way, was preceded by a warning March last year ( see pic 3) when I had about 12 to 13 GB storage used. Would someone be able to help me get the account syncing again, please? Very Best - Simon H
I keep seeing errors that my storage is full and syncing isn't possible, but that's not true.
Hi guys, I periodically receive errors that my storage is full and sync is paused. I am using Basic 2GB but received additional storage a long time ago. I have over 1.7GB of free storage. I tried to upload something and it is working - so the error message is not valid. Is it possible to somehow stop these messages? It looks like the logic behind it is just checking my current plan (2GB) and my used space (3.6GB). Any ideas on how to get rid of it? Thank you all!
Why is my account out of quota now?
So I have been using Dropbox for years with no problems. All of a sudden, a message pops up that I am out of storage and that I am using 11.31 GB of 2 GB space and it stopped syncing my files. My free account had way more than 2 GB as evidenced by the fact that I was allowed to reach 11.31 at one point. Why all of a sudden am I out of storage? Seems like they lowered the storage space without notification. The minimum upgrade cost is $9.99 per month for 2,000 GB. I don't need that much and don't want to pay that amount when I only need a smaller amount of storage space.
