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Pricing Tier for Seniors
FAO Dropbox management. Seniors, with exceptions, once retired tend to be time rich but financially poor. They have can have assets e.g. house and car, essential items, but not much disposal income - even governments recognise this. In some ways they are similar to educational students, but are often neglected, despite the fact that seniors are living longer than ever before and so present as a growing group of potential customers that is often overlooked by companies more anxious to pursue the youth market. My suggestion is to have a pricing tier specifically for this age group, perhaps a 'lifetime' option, as this group like to have certainty and security in their lives and would appreciate an up-front option knowing that their online resources will be secure going forward whatever their future financial circumstances. There are a good number of online storage companies offering 'lifetime' options to the general public e.g. pCloud, Proton, Icedrive, Filen, Koofr among many others etc. Seniors also tend to be loyal, staying with an organisation once committed, whereas other age groups are understandably more likely to be switching for better offers. So, this should not be a particularly difficult decision for Dropbox to make, and also the PR would be very good for the company. Seniors are now more active online than ever before - even running YouTube channels, and tend to appreciate 'word-of-mouth' recommendations from fellow seniors. Thus making the awareness of a good marketing opportunity better known throughout their peer groups. That is my suggestion and I do hope that Dropbox will give it due consideration. Thanks.
Bring back export files feature
When sharing files you used to be able to text or email the actual file and not just a link. You would choose export and then would be given the option to share a copy of the actual file or the link. With the scammers having so many digital link click bait links it's not very trust worthy to just send a link. It is one of the main functions I use regularly besides automatic camera uploads. What is the purpose of having a premium plan if it doesn't work for the reasons one needs it to work?
We'd like to see Dropbox offering cold storage.
I am a long time user of dropbox. since your pricing and storage changes a couple of years ago I have been looking for alternatives to cold storage that are forcing my hand to move elsewhere. It would be a dream if dropbox offered COLD STORAGE options that were built into your system. I could then slect vast amounts of storage, and pay for it, that are cold. Otherwise I now move that same data to AWS S3 glacier storage and pay them $100 a month to archive it for me. Their system is not as user friendly but the alternative being over $500 a moth for the same data with dropbox in its current state is just not doable. Offer cold storage and I'll continue to be a loyal customer. Click on a folder and select - move to cold storage - once it is there the icon looks different and I am billed on the amount of cold storage I am using. it is no longer counting to my regular storage. Being cold it takes longer to access, I am fine with a week or even 2 if necessary but I don't want it lost.