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Dropbox on a new Mac keeps loading under wrong email address.
I loaded Dropbox on a new Mac. Instead of the current Dropbox account, it keeps loading an old one under a different email address. I have followed these recommended steps, but in #4, Dropbox does not offer the option to sign in again that I can find. I have uninstalled and reinstalled numerous times. I have a paid account. Suggestions? "1. Sign out of the app. 2. Open Dropbox.com in your web browser and sign out there as well. 3. Sign in to Dropbox.com using the correct email address. 4. Then try signing back in to the Dropbox app on the computer.
I get an error when selecting the sync location of my Dropbox folder on Windows.
I go to my personal account in the browser. I downloaded a new dropbox, installed it on my computer. I start logging into the application, go to the point where I need to select a folder to save. I select a folder and it gives me an error. C:erorr/dropbox errorqr24scro.txt
I can't link my macOS desktop app to the existing Dropbox folder after unlinking
On Mac, Dropbox stopped syncing about two to three weeks ago. In my Dropbox Security settings I see two Devices with identical names, e.g., iMac.lan. (Formerly, I had the three devices allowed by the DropBox Basic plan: iMac, Macbook, and iPhone. Dropbox now complains that I'm trying to use a fourth device: the two identical links to my iMac, my Macbook Pro, and my iPhone. I unlinked my iPhone so that I could try to deal with the iMac.) I unlinked both copies of the link to my iMac, then killed and restarted Dropbox. Trying to start Dropbox, I now see this message: "There's already a folder or file named Dropbox." I cannot use the existing file Dropbox in the default directory, which I believe is {me}/Library/CloudStorage. If I rename the existing Dropbox file and go through the kill/restart process again, I get a different error message: "Error with selected folder -- Can't create a Dropbox folder in the requested location". So I'm stuck. I cannot use Dropbox on either my iMac (MacOS 14.5) or my Macbook Pro. Help, please. So I cannot use Dropbox, and I cannot unlink/relink my DropBox file. I'm stuck. And, BTW, there's a possibly related symptom. DropBox also has stopped syncing with my MacBook Pro.
The Dropbox desktop app is stuck on starting on Mac OS
I can't get past the "starting..." stage on the DB app. I've uninstalled, cleared everything related to DB from my computer, downloaded fresh, installed again. Everything I can think of. Always, the menu bar icon stays gray and the pulldown shows "Starting..." I've let it sit for days, no luck. I can get to my account via dropbox.com as usual. It's the app that's not working. I've unlinked the account and relinked it. I must be missing something. FWIW, this happens on both my Macbook Pros, a new M3 and an M1. And I've read old messages about this problem... so, a new query. Ideas please?
Travelling overseas to China, the macOs APP "Reconnecting to the internet. This may take a moment"
Hi! I'm a MacOs user As the topic says, the APP dropbox not working anymore when I travelling to China even with a working VPN, can anyone help me with this? The VPN working for google, YouTube and Gmail and everything that are restricted in China, but the dropbox app are just not working!!! I tryied to restarting the laptop and download newer version of dropbox but it still not working, I can't delete the dropbox because I got 700G that are super important for my work and I need it through the app not the web because many of my other app are connected to Dropbox app, so if I delete dropbox it will crush with the previous files from those app and my project folder will be broken!! WELL it's already crush for some app because can't access to the dropbox folder. I know it's a internet issue but can anyone help me to fix it plzzzz??? Bro's begginggggg!!!
