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4559 TopicsSyncing with Dropbox is paused when I access my Files app.
I have an iPhone 14 and iPad Air 4th generation. When I go to files app, under Dropbox it shows Syncing with Dropbox paused. This is only happening on my iPad works fine on iPhone. Spoke with Apple and said it’s a Dropbox issue. I have removed Dropbox app and reinstalled it. Signed out and in, reset network settings. Background app refresh is on. I’ll post a pic. Files are loading but still shows syncing paused.Solved35Views0likes5CommentsSyncing process has been hanging for 3 days
Since 3 days the synchronizing process keeps hanging at around 68gb. It keeps hovering back and forth as i see the data size + time, grow big and small between 1gb. I tried to close, reopen dropbox, reboot. I hope anyone has some tips for me to get out of this loop? On a side note, i've just received this laptop and freshly installed DB, I've been revealing the DB structure (3,8tb in total) in 'online-only' modus, except for some folders worth of 240gb in 'offline available'. Device Macbook Pro 16" - Apple M1 Max 10-core 2,1GHz - 32GB Ram - 1tb SSD Operating System/Browser (if using the web) MacOs Sequoia 15.6.1 Dropbox App Version/Browser Version 239.3.8016Solved21Views0likes3CommentsMy Dropbox app is stuck syncing files on Windows 11 after an advanced reinstall.
Device Desktop PC Operating System/Browser (if using the web) Windows 11 Pro Dropbox App Version (if using the app) 237.4.5655 My desktop app has been stuck syncing for about a week. We ran out of space on our work Dropbox network (80TB used). I freed up around 20TB of space and all PC's on the network apart from mine successfully (after some time) synced the changes. Mine however was stuck at 5.5 million files syncing. I left it to do its thing for several days with no change. So I followed the "advanced reinstall" instructions on this page https://help.dropbox.com/installs/advanced-reinstall. The reinstall was successful and it seemed as though things were moving again. However for the last few days I've been stuck with between 12,000 and 16,000 files syncing. The number gradually goes up day to day. I'm working on Dropbox still, as are my colleagues so this may be why. I have to manually download my colleagues files and place them where they should be syncing before using them. When I hover my mouse over the DB icon in the system tray it says its downloading the 16k files, uploading around 40 files. But very little download up upload bandwidth is actually being used. I have a gigabit connection so I don't believe its actually doing much at all on the network. How can I fix this? We have around 60TB of files on our DB network and I have around 500GB of that synced at any given time. Thanks for any assistance!225Views1like20CommentsUser unable to access Dropbox files when using InDesign.
Question or Issue We are experiencing a problem where a user is unable to access a Dropbox file through Adobe InDesign. The project folder contains two directories — one with the content files and another with the InCopy file. Dropbox shows that all data is fully synced. However, when the user attempts to open the content folder file directly from Dropbox in Adobe InDesign, the image frame loads but the linked text content does not, and an error message appears This issue does not occur when the files are downloaded locally. in that case, everything opens correctly. We have already verified that the files are synced and that the user has the necessary permissions. Could you please confirm whether this is a Dropbox-related issue and advise on how to resolve it?44Views0likes3CommentsThe sync icons don't show up in Finder (macOS Sequoia 15.7.1).
Dropbox Desktop Mac Studio Ultra M1 Sequoia 15.7.1 237.4.5655 Several of us in my company are having this problem. In finder, the sync icon (showing whether something is online or offline) no longer shows up. Huge problem for those of us sharing a zillion gigabyte dropbox and constantly syncing and unsyncing. There have been lots of reports on dropbox support page and no apparent solutions. 'Advanced Reinstall' has been suggested, but those who have tried that it did not fix it, and that would be a full day operation to re-sync my 2gb of locally synced files for something unlikely to fix it. Unlike with some others with this issue, my icons neither show up in finder OR within the dialog box of an app (like when opening a file from within an app144Views0likes13CommentsIt's difficult to download Dropbox folders onto your computer when the hard drive is full
Hi just realized how difficult it is to store the contents from dropbox on to another harddrive if you computer is full. It is not possible to download bigger folders from dropbox unless they fit into a zip Wow, thats horrible. That costs me ages of time18Views0likes1CommentNouvel ordinateur windows 11
Bonjour à tous, Vous pourrez peut-être m'aider. j'ai configuré un nouvel ordinateur qui tourne avec windows 11. j'ai un compte dropbox que j'ai connecté sur mon nouvel ordinateur, mais les fichiers n'ont pas suivi ?! qu'est-ce que j'ai oublié de faire ? Ils sont visible sur l'ancien ordinateur, mais impossible de les afficher sur le nouveau. Merci pour votre aide. Stéfanie23Views0likes2CommentsSynchronisation à l'arrêt
Bonjour, Dropbox fonctionne lorsque j'ouvre un fichier, qu'il soit hors ligne ou pas, mais la synchro est complètement à l'arrêt. J'ai donc redemandé dans le menu contextuel de la racine de Dropbox de rendre tout le contenu disponible hors ligne et pas mieux, aucune synchro n'a lieu. Je joins la copie d'écran qui n'évolue pas à part si je clique moi-même sur un fichier pour l'ouvrir. Quelqu'un a une idée? Il y a de fait 188Gb à synchroniser mais j'en ai 290 de libres sur ce disque local.23Views0likes3Comments