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Files/folders added from another device failed to appear in the Files app on my iPad
native files.app integration is still downright dangerous. When files/folders added to Dropbox from another device failed to appear on my iPad, I tried numerous remedies (none of which worked) culminatinig in reinstalling the Dropbox app and then clearing the cache under "Files.app settings". Clearing the cache resulted in the more recently added folders and their contents being deleted from my Dropbox, even though they were uploaded from a different device. The integration evidently concluded that, since they weren't on my iPad, they didn't belong in the cloud either.The Files app in my iPad won't sync/update my files
Integration Affected Files Device iPad Pro 2nd gen. Operating System/Browser (if using the web) iPadOS 18.7.3 Dropbox App Version (if using the app) 454.2 Question or Issue The files app doesn't show new folders/files added to Dropbox in the last few months. After reinstalling the Dropbox app, all content is up to date in the dropbox app, but the files app shows syncing paused for folders with newer content and doesn't show the newer content.
Can't add Dropbox as a place on a Microsoft Office app on Android tablet
Microsoft wont add Dropbox as a place I use dropbox on Desktop and Apple devices with a different account. It works fine with excel to save documents. For the last 6 months my android devices have worked great as well. However, recently, when trying to save an edited excel document that I’ve opened with dropbox on my android device, it does not give me the option to save the document to Dropbox folders once I’ve edited and click “save as”. After clicking “add a place” then Dropbox, and then signing in, it loads and takes me back to excel, yet it still doesn’t show up. No error message, just isn’t an option. Click add a place again, and can click dropbox as an option again, sign in, ect. It’s an endless loop. I have tried uninstalling both apps, disconnecting Microsoft and excel from the dropbox’s connected apps, other troubleshooting. nothing working so far. If you know a solution, please advise. thanks!
Do you access your Dropbox content on other apps outside of the Dropbox app? Feedback appreciated!
Hi everyone, My name is Emily, a Product Manager on the Dropbox Mobile app team and I am here because I wanted to reach out to the community to learn about how you access your Dropbox content outside the Dropbox app. We are planning to make some improvements to the way Dropbox integrates with other apps and want to hear your feedback. Here are a few questions to get the conversation started: What apps do you use to access your Dropbox content (outside of Dropbox)? What types of devices do you use them on? (iOS, Android, tablet, etc) How often do you use these apps? (daily, weekly, monthly) What works about this set up? What doesn’t? Is there anything you‘d like to see improved from the Dropbox side? We understand that everyone's experience may differ, so we welcome all types of feedback, positive or negative. We're committed to continuously improving our product so your feedback will help us make it better. Thank you in advance for your time and input. We're excited to hear what you have to say! Thanks, Emily, Mobile team
