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Download folder unaccessible after installing Dropbox
Device ASUS ROG Strix G712LV-BS71-CB laptop Operating System/Browser (if using the web) Windows 11 Dropbox App Version/Browser Version 237.4.5655 Question or Issue I'm supporting a user that I installed Dropbox for and since I in stalled it the user can't access it's download folder. This is the message (pardon the French) that appears: Which basically says that the folder is not available. All downloads from the browser fails unless I redirect the default download location to somewhere else, like the desktop. When inspecting the properties of the folder, the link for the folder location is blank. It's been a reccuring problem for him and I can't find anyone online experiencing the same issue. I tried replicating it on my computer but can't seem to be able to. It's been happening for a couple of weeks now and the workaround I found was to restart the computer so because Dropbox didn't launch at startup, the download folder was available. Upon opening the Dropbox app, the download folder is not acessible until a restart. That was for the last couple of weeks, but now even a restart doesn't temporarily solve the issue. Steps taken: - Restarting the PC. - Reinstalling Dropbox - Making sure there is no backup settings targetting the user's document folder. - Changing Dropbox's location on the computer by putting it directly on a Folder in the C:\ drive, not in the user's document folder. I'm at a loss here. Does anyone know where the issue might come from?
My local files won't open. I can see them in the Dropbox folder, but can't preview them.
Unable to access my files on DropBox! Have had a DB account shared between a work laptop + my personal laptop (both Win 11 + fairly new) for quite some time. Recently retired-Work laptop went away. Can't seem to access much of anything on my personal laptop now. When I go to click on pictures or documents, I get the following: Hmmm… can't reach this page It looks like the webpage at file:///C:/Users/pgand/Downloads/Dropbox/Documents/MetLifeCritIllPol.pdf might be having issues, or it may have moved permanently to a new web address. ERR_FAILED I really hope I haven't lost everything I ever copied here. I attached a SNIP from File Explorer-they all LOOK PERFECT yet I can't ACCESS ANYTHING. Please help if you can thanks ! If so, kind of deceptive of DropBox as all the copies went well ! Please help if you can thanks !
Thumbnails are not showing for files in Windows explorer
Operating System/Browser (if using the web) Windows 11 Dropbox App Version (if using the app) 234.4.5591 Question or Issue When trying to view thumbnails in Windows Explorer, I get generic thumbnails. Same as what was goin on in this thread (but now closed). https://www.dropboxforum.com/discussions/101001013/recent-update-of-the-desktop-app-not-allowing-me-to-see-clip-thumbnails-in-file-/832241/replies/839206 Please advise if there is a work around.
Dropbox Paper images aren't loaded on the web
Device Thinkpad X1 Carbon 2016 Operating System/Browser (if using the web) Windows 10 Dropbox App Version/Browser Version Chrome: Version 140.0.7339.185 (Offizieller Build) (64-Bit) Edge: Version 140.0.3485.94 (Offizielles Build) (64-Bit) Description Many images (~30%) in my dropbox paper document are not loading anymore. It concernc various dropbox paper files. Even if I click on the link, they do not open anymore. I am sure all of these pictures were uploaded correctly! They are usually screenshots that I have copy + paced into the document. This is very frustrating and a very big issue. I would have thought dropbox paper is more reliable! Screenshots
I can't view online-only files after upgrading to Windows 11.
I just upgraded my laptop to windows 11 after resisting for a long time. Now I cannot open any of my dropbox online-only files (especially .jpg and .pdf) and the system says it cannot access those files. If I make available offline, then the files open just fine. Please help. Device Dell XPS 13 Operating System/Browser (if using the web) Windows 11Getting an error when trying to open documents in various Dropbox folders
Application Affected (Dropbox Folders) Device Samsung Laptop Operating System/Browser (if using the web) (Windows 11) Dropbox App Version (if using the app) N/A Question or Issue 1. A very large of the files (Word, PDF) in various Dropbox folders do not open. For Word files, i get the foll message: 2. Such files in the Dropbox directory have a brownish tag 3. For PDF files I get the foll message: Hmmm… can't reach this page It looks like the webpage at file:///C:/Users/[removed]/Dropbox/5G%20workshop/India_2021_Forecast_Highlights.pdf might be having issues, or it may have moved permanently to a new web address. ERR_FAILED 4. The non-dropbox files do not have this problem Please suggest how to correct this.....There are a lot of Word Files in my Dropbox.... and doing anything one by one seems very painful. Thanks
Unable to see the cloud icons on my folders after the app's latest update.
Operating System Windows 11 Dropbox App Version/Browser Version 232.4.5988 Question or Issue I put all my files on online only and usually I'm able to see the cloud icon on top of the files/folders here but I can't view them anymore after the latest update, is this a feature or bug?I can't see my "syncing issues" or new updates when I check my Dropbox folder.
Device (Dell precision 3551) Operating System (Windows 11,) Dropbox App Version (232.4.5988) My dropbox says it has sync issues but when I select show me the issues it just shows me a blank window. Not sure if that is related, I think I have always had that but wanted to add just in case. I have been finding recently that my dropbox files and folders haven't been up to date, new files haven't been showing on my desktop file explorer although I have everything set to sync online only. If I go to dropbox.com, it also wont give me the option to view these files in file explorer like other folders (see images). Has anyone else experienced this or knows what it might be?
