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Windows
689 Topics
How do I fix the Qt platform plugin "windows" error?
Hi, My Dropbox is complaining! New PC, due to work, and now dropbox gives me this error message: This application failed to start because it could not find or load the Qt platform plugin "windows". It worked fine, problem came up, I reinstalled, same problem again after a restart and redone the reinstalled and getting same problem again: What to do? Thanks in advance for any help.Solved129KViews0likes6Comments
No internet connection error - when there is internet?
The desktop app says "No internet connection - Your computer is currently offline. PLease check your nework settings." But my comuter is NOT offline and there is most definitely internet - I can access any website through Explorer and Firefox and ALL other web-based applications are running fine?Solved68KViews2likes11Comments
Dropbox does not appear on tray box, does not start at start up, does not sync files - Windows 7
I have the latest version of Dropbox 3.2.6. Its been about 3 days that dropbox wont work on one of my systems running Windows 7. It was working and syncing fine a few days ago. Now I try to check it in the task bar system tray and the icon is gone, not hidden. I check the windows start up services and dropbox is no where to be found. The task manager shows the process running but no change on memory usage for that application. I have tried uninstalling and installing and no change. In fact once its done installing it doesn't show me the steps that usually come after the installation is complete like choosing sync options, etc. I upgraded to pro user thinking that was gonna fix it but still no change. It is working fine on my laptop which has windows 8 but I need it to work on my desktop as well. I hope this gets resolved, I have been using this service for a couple of years but if this keeps on occurring I will be force to seek a better cloud storage service, and I dont want to do that. Thank you for your time and hope to hear back from someone from the support team. -SebastianSolved56KViews4likes49Comments
Truly stop Dropbox client from starting automatically on Windows 10.
This is happening to me on Windows 10 Pro 64-bit. When I first installed Dropbox 3.14.7 I thought it it was well-behaved, because it offered an option to disabled "Start Dropbox on system startup". But that doesn't work. I have certain drives that aren't mounted when the system starts. I have moved the Dropbox configuration files (via an NTFS symbolic link) to that drive, but I make sure that I mount the drive before starting the Dropbox desktop application. I have disabled "Start Dropbox on system startup". Yet still when I boot Windows 10, Dropbox throws up a dialog informing me that it has failed to start. *I had told it not to start automatically! Of course it will have a problem---I haven't mounted its settings drive yet. *But I told it not to start!* If Dropbox has a "Start Dropbox on system startup" option, it should honor that options. Don't control my system while pretending to give me options to disable the software. Please tell me how to *really* stop Dropbox from starting automatically, even the secret whatever-it-does-to muck-around-with-my-system, or I am removing the software from my computer. Thanks.Solved52KViews9likes21Comments
Cannot establish a secure connection after dropbox update to 111.4.472
After the dropbox app (Window 10) updates itself to the latest 111.4.472 version, I'm getting this 'Cannot establish a secure connection'. I've checked my time on my laptop, router. It's fine. I've disabled firewalls and the whole Eset Security. I've checked my ports. Everything is fine. I've turned off the proxy setting inside app. Scanned my system for viruses, nothing fount. The only solution is to revert back to the older version, but if I do so, the app will update itself so I'm at the beginning.Solved46KViews44likes440CommentsCertFindCertificateInStore failed with: (-2146885628) Cannot find object or property.
As multiple other users have already reported over the last couple years, I am seeing many of these error events in my Windows 10 Event Viewer, all coming from the DbxSvc (Dropbox service) event source. Can you all please fix your desktop client software to stop spamming my event logs with these errors? This issue has dragged on far, far too long already. Either stop emitting these errors, or fix the underlying problem. Thank you.Solved46KViews10likes100CommentsI get an error message that Windows System Restore failed?
Hi When I run Windows System Restore it fails with this error message System Restore failed to replace the file (D:\Users\*******\Dropbox\.dropbox.cache\qebcobkqbgbzfynfuwbof\placeholder.bat) with its original copy from the restore point. An unspecified error occurred during restore. (0x80070780) I have completed system recovery from an image without problem but on several occasions I have come up against this error when trying to correct a problem using system restore which would be easier to use if I could. I still have the problem if I run the system restore in safe mode with the same failour message Any suggestions on allowing the restore to work RichardSolved32KViews3likes157Comments
Add option to disable icon overlays in Windows Explorer
Please add an option to disable Dropbox icon overlays. It is so frustrating to remove Dropbox Shell Icon identifiers from the top of ShellIconOverlayIdentifiers list after each update! It is disrespectful to users to decide for them which overlays they need. I'm using TortoiseGit and I really need its overlays, they are useful and important for my work. Every time Dropbox updates I can no longer see status icons and have to go to Registry editor and remove newly added and USELESS Dropbox overlays. I've seen dozens of feature requests from Dropbox users for many years but Dropbox pretends everything is fine! UPD: I had patience to open a thread and communicate with Dropbox team on this issue. After almost 2 years, more than 100 upvotes they have just thrown my idea away suggesting me to edit Windows registry. I've heared your answer, that's how you treat your loyal users. So long Dropbox!32KViews129likes80CommentsWindows 11 Upgrade and cannot get Dropbox to work properly
I recently upgraded my PC desktop to Windows 11. Dropbox worked perfectly in Windows 10, and when I upgraded my laptop to 11, it was seamless. On the desktop, I can access Dropbox through the web, but updated files from my other computers do not show up as updated when I load them into their usual application on the desktop! (for example, I can "see" an updated Excel file in the Dropbox viewer, but when I try to open it up in Excel, I only get an older file.) I think the Dropbox app is not loaded in Windows 11, but when I attempt to install the download (both the regular and the extended), I get an error message that the files needed cannot be accessed. Is this the problem? If so, how do I fix it? The Microsoft Store only has something called Dropbox for S Mode (I don't have S Mode, as far as I know). Should I use that? This is both confusing and frustrating. Help!Solved29KViews1like54Comments
