Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
Solved
Installation Failed Error Code 1073741795
I keep getting the same error over and over again.
I have tried every suggested resolution and nothing has worked. Anyone?
Our engineers have put out a new Beta Build: 150.3.4929, which fixes the 'Installation failure: Error code 1073741795'. You can find details about the fix, and how to install it, here.
150 Replies
Replies have been turned off for this discussion
I am trying to install dropbox in my PC but I keep getting the following error
I have tried installing previous versions (both with online and offline installation) but I am still getting the same error.
The specs of my PC are as follows:
- Megan
Dropbox Community Moderator
Hi demaq89, wishing you a happy Thursday!
Have you tried these steps in order to perform an advanced re-install on your device?
What was the result?
Keep me posted! - Megan
Hi The TechJedi, how are you doing today?
Let me ask: have you followed the steps provided in order to perform an advanced re-install on your device?
How did it go?
Let me know more. Hi Megan,
Thanks for your response. Yes, I have tried the advance re-install, many times. I have tried many suggestions from the community with the same result. Same message as my first screen shot.
- Megan
Thanks for clarifying, The TechJedi!
What is the OS on the device you're trying to install the app on? Windows 10
- MeganI just sent you an email, The TechJedi!
Please reply back to me as soon as possible, and we'll continue working on this.
Cheers! I've been on the same journey as Searson from a thread elsewhere in the community chat. I've been experiencing the exact error code:
To bypass a lot of the troubleshooting, I've already tried these fixes to no avail:
- I meet the minimum system reqs to run Dropbox
- I have a secure internet connection
- Antivirus (Bitdefender), firewall, and VPN disabled/turned off
- Firewall manually configured to work with dropbox
- Creating another user profile on computer then installing
- Tried to install app using typical installer (DropboxInstaller.exe)
- Tried to install app using Offline Installer (134.4.4115)
- Tried to install app using Offline Installer (140.4.1951)
- Clicking on the hyperlink for advanced re-install - takes me to this inane help page:
Dropbox installer failed to start | Dropbox Help
Frankly, I've given up all hope. I'm past frustration or even anger, rather, I find myself impressed. Impressed that such an impenetrable issue persists and none of the internet witches and wizards can solve this conundrum of digital arcana.
- HannahHey Kyle mcGill, thanks for joining our Community and sorry to see you're having trouble with our desktop app.
So, if I understand correctly, you never managed to perform the advanced reinstall, right?
Can you try following the steps in this article to see if it helps?
Keep me posted. Win10Pro, 64-bit, v21H1
I was using a previous Dropbox version (116.4.368) on my PC and received a notice in the tray that I had 21 days to update Dropbox. I tried every method mentioned in the support link provided in the error message, including a full install after uninstalling the previous version, and continually receive this error.
Full message: "Installation failed with an unknown error (Error Code: -1073741795). See the link below for instructions to perform an advanced reinstall." and I have followed the instructions there without success.
