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My Windows desktop app can't sync 19 files (I'm asked to give permission for access).
Device Lenovo desktop) Operating System/Browser (if using the web) Windows 11 automatically updated, Chrome Browser also updated automatically Dropbox App Version/Browser Version 238.4.6305 updated regularly Question or Issue Dropbox recently had a "disagreement" with One Drive following a Microsoft update and was unable to sync some files. I have uninstalled One-Drive and everything now appears to be syncing properly except for 19 files which return the result below. All appear to be programmes but I have no idea how to grant the necessary permission or even if it is necessary to back up these items. I have tried browsing the forum but cannot find a simple solution there or in the "help" menu. How do i resolve this problem?
Backup unable to enable: Backup "Not in default location"
Device OMEN by HP 45L Gaming Desktop GT22 Operating System/Browser (if using the web) Windows 11 Home Version 23H2 Dropbox App Version (if using the app) v238.4.6305 Syncing Status Syncing Question or Issue Trying to use Dropbox Backup to "backup" my entire library, cover art and other audio archives. I'm received this error: Dropbox is on my "D" HHD drive...away from the system files on the "C" drive. The "Music" library is ALSO on the "D" drive. I am NOT syncing any of the music files to Dropbox...unlike documents and videos. I want them to live on my hard drive and simply backup to Dropbox. Otherwise, Dropbox is performing as it should: No sync issues, "screenshot" and "camera uploads" working perfectly. Backup seemed to be a natural solution for my music vs. me manually dragging music files from explorer to Dropbox. Please let me know what other info you need. Thank you.
What are the steps to sync files to a new PC with Windows 11?
Device Windows 11 (New Laptop) I got a new Windows 11 machine. Before I make the switch I wanted to make sure I've got the steps to easily sync my files onto the new machine. Please comment on my expected steps below. Pause syncing on old machine. Install DB on new machine, sign in and sync FROM DB. (would this be a "restore")? Once files are confirmed I can uninstall DB from old machine and wipe the drive. This seems too simple. Am I missing any little nuance somewhere?
Dropbox folder missing from indexed locations for searching on Windows 10
Device HP Desktop Operating System/Browser (if using the web) Windows 10 Dropbox App Version (if using the app) 238.4.6075 Syncing Status Up To Date Question or Issue I've not been able to find documents using search in my dropbox folder for a few weeks. I went to indexing options to remove dropbox from indexing and re-add it hoping it would rebuild the index. IT'S NOT THERE TO SELECT AT ALL!! I have my dropbox as a fold in Documents. When I go to C Users Myname Documents, dropbox is not there. I've right clicked the folder and in properties, went to advanced, UNCHECKED allow this folder to have contents indexed and applied that. Then I went back and checked it so they could be indexed and applied that. Dropbox is still not in the indexing options list of folders.
Desktop App stuck on "Updating Dropbox account..."
Hello, I logged on this morning to find that my desktop app (Windows 10) for Dropbox is stuck on "Updating Dropbox Account..." and won't budge. I even attempted to re-install Dropbox, and that didn't work. Can someone help me with this, please? Thanks, Aimee
