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238 TopicsAccept Google Pay for Dropbox Paid Subscriptions
Please add Google Pay (and perhaps Paze / Apple Pay / Samsung Pay) as payment options for paid Dropbox subscriptions since PayPal sucks and many of us dont want to enter sensitive card details into third party websites like Dropbox.19Views0likes1CommentLive stream link capability and copyright payment to holder
Not sure how this all works but what, since no one discussed it, it is now dead? How are people supposed to know about it? You are missing a good opportunity to retire rich here!! Doesn't anyone understand the implications of a successful plan to do what my idea described. A Live Stream Link onto drop box that viewers could watch a live production. AND, have a payment plan that we could sell the stream to viewers. DropBox through a payment plan could also then pay the copyright fees to the music license holder so we no longer get flags and muted for having live music on our production!29Views0likes2CommentsGetting Invoices by Email
Two big suggestions, that are already commonplace out there with different online services: 1. Actually send invoices/receipts to the billing email address specified. I just found out from Support that invoices are only sent to the billing email address if the user is paying by check or manual transfer. It should be possible to ALWAYS send invoices, regardless of how the bill was paid. 2. Allow specifying a billing email address. Currently this is limited to the Billing Admin (which in my case is just the Admin). It would be very convenient if I could set the billing email address to something like "invoices@mycompany.com". Currently the only way to do that is to actually create a new user and use up a license just for this separate email address.31Views0likes1CommentI have a Basic account but got charged - why?
I had a Basic Dropbox account while I was working (retired last year). I just noticed a charge for $119.88 on my credit card. I thought the Basic plan was free, and what should I do now about getting a refund and canceling this account?18Views0likes3CommentsHow can I cancel my annual subscription after my trial upgraded?
My trial ended yesterday 30 January 2026 and today annual subscription of $621 was deducted. I am sure i selected monthly billing not annual when I signed up. I have already cancelled the plan (today),How do i get my money back? Device Asus X515MA Operating System/Browser (if using the web) Windows 11 Dropbox App Version (if using the app) Syncing Status Question or Issue My trial ended yesterday 30 January 2026 and today annual subscription of $621 was deducted. I am sure i selected monthly billing not annual when I signed up. I have already cancelled the plan (today),How do i get my money back?10Views0likes1CommentI need to add more space to my personal Dropbox account, without upgrading to a team.
I have the largest account available to an individual and have added the one time storage to my account. I have a large family and have a lot of photos and videos that I want to store. However, I'm almost out of space (nearly 4TB) and need more. When I tried to upgrade, my only option for more storage than 4TB is to upgrade to a business account for three users at an increase of an additional $225/year. My first TB of increase was $60 and it hardly seems right to force me to delete my files or upgrade for 80% increase in price. Thank you.47Views0likes2CommentsTell Us How You Use Dropbox
No two people use Dropbox in exactly the same way. Some of you rely on it every day for work, others for school, creative projects, or keeping life organized - and we love that. Weâd love to hear how youâre using Dropbox today - is it something you use once in a while, is it part of your day to day, are there any features you canât live without? What workflows have you built that save time or reduce friction? And where do you see opportunities for us to do better? Your tips, ideas, and honest feedback really help us to make sure we can share useful tips, and they help other community members discover new ways to get more out of Dropbox too. Share your experience, favorite features, or suggestions in the comments below. Your voice truly helps shape the future of the Dropbox community đ The Dropbox Community Team1KViews2likes7CommentsHow to remove linked debit / credit card from my Dropbox account?
Dropbox Plan (Plus) Payment Method (Debit Card) Can you please help to unlink / unsubcribe / remove card details from my dropbox plus account. I previously paid yearly for Dropbox Plus Account and now I do not want to have this subscription. I tried in the BILLING SECTION but there's no way to delete the card details. I hope I can get your kind assistance and response.76Views0likes5CommentsMy account is a Basic one, but I received an email about an upcoming charge.
I have a received an email saying that my account will be renewed and charged 163.67$ on February 11, 2026. Once connected, my account is the Dropbox Basic which is free. I also have no bill to Pay that shows. Since the account was created for work and we don't want to use it anymore, I wish to delete it. Can I do it or should I terminate the forfait first? It also doesn't give me the option to terminate it on a computer. Thank you for your time.68Views0likes3Comments