We’re Still Here to Help (Even Over the Holidays!) - find out more here.
How to delete someone from your Dropbox team without deleting their personal Dropbox account?
Hello, I recently granted action to an external person to our business account. By accident, I wanted to kick her out of the general permission, to grant her access only to one folder. When I did that, her whole personal Dropbox account got deleted. Luckily, I could restore it, but now she is a permanent member of our company dropbox. I am wondering what to do when our joint project will end and she won't need to access our documents.
CAN YOU PLEASE STOP TAKING MY MONEY. You're making it impossible to cancel....
Why are you making this so difficult?? I'm really miffed at having to post on a community group than get to speak to someone, Is this the GiffGaff of file storage? I have money coming out of my company account to you for last two months, roughly 24 dollars each month. The only thing I've learned is... 1) You make this impossible to cancel 2) Holy moly, the exchange rate to the UK is rubbish right now! 3) For over £20 a month, a responsible vendor would send surely send a "reminder" email unless they were conniving, money-making sausages no? I'm well aware of what Dropbox is, what it does etc, and have been since it started. I generally avoid recurring card payments like the plague. I have noticed a charge coming out my account for the last 2 months. I don't remember ever wanting, needing, or feeling encouraged to sign up to Dropbox for a subscription of any kind other than anything that would be free, especially when I pay Google for my cloud storage, I do not require another, this makes no sense! unless it was misleading? I have tried logging in to find out how to stop it, using 3 different emails it could be under (because I don't remember subscribing and there is no trail my end). I've ended up creating a whole new account by using Google login which it clearly wasn't under, now can't even cancel that one because you've not assigned a password yet and the password email hasn't worked as I can't sign in, FTLOG!!!! Stop taking my money! Please get someone to contact me and get to the bottom of this. Literally fuming, I've never found a website so difficult to achieve/solve these things without human interaction... and I've had to unsubscribe to a lot of porn sites in 20 years!