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dropbox business
50 TopicsA team member is not receiving our invitation.
Device OptoPlex 7090 Operating System Windows 11 Business Dropbox App Version (if using the app) Web Question or Issue New team member not receiving an invite email. Member data shows 13 Members and 1 invited. When I invited member one (1) license was available (we currently have 14 Advance licenses). The one (1) invited is not receiving an invite email. I am the team admin. We checked spam folder of invited member.Solved63Views0likes4Comments[Team admins] Whatâs New in the Admin Console Settings
Weâve made some big improvements to the Admin Console, and we want to hear what you think! Note: the Admin Console is available to team admins, not individual accounts. Managing your Dropbox team just got simpler, faster, and more intuitive. Whether youâre an experienced admin or just getting started, these updates are designed to help you work more efficiently and with greater confidence. Whatâs New in Admin Console Settings Take action and resolve issues fast: Quickly find what you needâsettings, support articles, and team member informationâall from a single search bar in the admin console. Simpler navigation: Weâve consolidated nearly 80 settings (previously scattered across 30+ pages) into a streamlined structure thatâs easier to browse and understand. Global Settings lets you manage settings that apply across all Dropbox products (like Dropbox, Dash, Paper, Sign, and Replay) Dropbox Settings controls Dropbox-specific features (file sharing controls, storage limits, etc) Faster experience: Switching between settings no longer requires a full page reload. Everything loads smoothly within the redesigned Admin Console. Clearer design: Settings pages now follow our latest design standards, making it easier to see how different settings interact and to understand what changes will do. Why We Made These Changes to Admin Console We heard your feedback, and wanted to share what drove this redesign: To reduce frustration: The old Settings were spread thinly across many pages and were slow to navigate. The redesign makes finding and updating settings much simpler. To save you time: Faster loading, search integration, and direct access to key settings mean admins can spend less time clicking around and more time getting things done. To make setup smoother: Especially for new admins, the redesigned flow makes it easier to configure important team settings early on. To provide confidence: The new UI makes it clearer what youâre changing, when your changes are saved, and how different options work together. Weâre continuing to improve the Admin Console experience and would love to hear what you think. Have thoughts, questions, or feedback? Share them in the comments below, and the team will be in touch.1.2KViews5likes0CommentsEnable EU Data Residency for smaller Dropbox teams under 10 licenses.
As a Dropbox Business user, I believe it's essential to have the option to store our data within the European Union, even for teams with fewer than 10 licenses. Due to compliance obligations (e.g., GDPR and internal data protection policies), many companies require data residency within the EU, especially in regulated industries or working with European clients. The current limitation that only teams with 10+ licenses can request EU data storage is restrictive and excludes smaller teams or startups that still have strict compliance needs. I strongly suggest that Dropbox consider enabling EU data residency for smaller teams, starting from 3 users, or at the very least, for any team using business-level licenses. This would significantly increase the productâs appeal for professional users with legal or contractual data localization requirements. We appreciate Dropboxâs commitment to privacy and flexibility, and we hope this improvement can be considered in future updates.590Views1like2CommentsBranding not working or showing
Hello all, So I upgraded my plan to the business plan, I have tried to use the branding option so the videos I share to customers will show my business logo and background image. I have uploaded both the logo and background images and they show up on the previews but when you go to the shared link it just shows as the usual plain dropbox view. Any ideas please.307Views0likes3CommentsCan I pair more than 2 two Dropbox accounts?
I'm a consultant and I currently work with two clients who use dropbox. I have 2 separate accounts as well as my personal one. I can only link one business account and my personal account to two different folders. Can I link all 3 accounts to separate folders?Solved127Views0likes4CommentsNo option for "make online only" when I right click my files
I have a professional DropBox account and I'm working on a Mac, OS 12.5. I have several files that are sync'd locally that I would like to move off my hard drive and make online only. When I right-click on the folders, however, I'm not getting the option from the drop-down menu to make the files online only. Any suggestions? Thank you!Solved11KViews2likes56CommentsHow can I disconnect my personal Dropbox account from a team to link it with my new account instead?
Hi everyone, Iâm having trouble fully disassociating my personal Dropbox account (which I pay for and is under a different email and password) from a former Dropbox Business team account so I may link it to my new Dropbox Lumen account on my PCs. Although Iâve unlinked the account from my PC and am no longer part of the team, Dropbox still identifies my personal account as associated with the former firm team, which is preventing me from linking it to my new Lumen business Dropbox account. I need guidance on how to: Fully remove my personal account from the Flatiron team without affecting my personal files (these were never part of the team). Ensure my personal Dropbox account operates as a standalone account. Any advice or steps to resolve this would be greatly appreciated! Thanks in advance, Mark292Views0likes2CommentsClose all Security alerts
Implement an option to close all (or multiple) security alerts: If you have DataLossPrevention and Sensible Data acitvated, you get freaking tons of Notifications. In this case I am 100% sure that all of them are not relevant. I have to open each individual of them and close them. Its not possible if you got 100+ notifications, it would take several hours.Solved671Views0likes3CommentsTeam members receiving emails inviting them to edit the folders I uploaded
Morning All I have uploaded folders this morning and everyone within the Dropbox group have had an email from myself (via Dropbox) inviting them to edit said folder. This is the first time this has happened and my colleagues have made new folders after and no emails have been sent out. Support were less then helpful and I am sure it will be a silly setting I have hit my end, but could anyone please help? Thank youSolved6.7KViews0likes44CommentsHow to unlink an inactive Dropbox team account from my personal one
I have a business account that is inactive for over 1 year. The business has been shut down and the associated email is no longer available. I have the account password but i cant access without a code that is sent to the business email (email is inactive). I want to de-link this account from my personal account to be able to link other accounts. Can you please help me?Solved521Views0likes1Comment