2025 sparked some incredible conversations across our community 👩💻. Discover the highlights and see what’s ahead in 2026.
How do I see the email address that was used to submit a file?
How do I see the email that was used to submit the file? In the file link, they are asked to put their name+email. As part of the naming convention, I can see the name but I need access to the customer's email as well to send a follow-up..
I created a Dropbox account, but I got an email from DocSend asking me to verify my email address.
Dropbox Plan (Basic) Are you a Team Member or Admin? (Neither) Do you have access to the email linked to the account? (Yes) Are there any devices connected to your Dropbox account? (Home PC) Hello, I just signed up for DropBox basic and I got an email from DocSend Support asking me to verify my email. I want to confirm this is a legit email and not a scam before I proceed. When I click on the information the email is from mailto:support@docsend.com My cousin also set up a DropBox basic account and she sent me a file and I did get an email that she sent it to me. I am going to watch the Get Started videos before I open the document. Thanks
DocSend being used to impersonate me for phishing
Dropbox DocSend has allowed a bad actor to send a phishing email to hundreds, if not thousands, of email recipients, purportedly from me. I reported this to Dropbox immediately using the link in the email and received no response. It is now 5 days later and "The Dropbox DocSend Team" sent a reminder email out. Can you assist in stopping this?
