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15 TopicsTell Us How You Use Dropbox
No two people use Dropbox in exactly the same way. Some of you rely on it every day for work, others for school, creative projects, or keeping life organized - and we love that. Weâd love to hear how youâre using Dropbox today - is it something you use once in a while, is it part of your day to day, are there any features you canât live without? What workflows have you built that save time or reduce friction? And where do you see opportunities for us to do better? Your tips, ideas, and honest feedback really help us to make sure we can share useful tips, and they help other community members discover new ways to get more out of Dropbox too. Share your experience, favorite features, or suggestions in the comments below. Your voice truly helps shape the future of the Dropbox community đ The Dropbox Community Team2.8KViews3likes12CommentsI changed my email address for Dropbox, but got a trial for DocSend Advanced Data Rooms.
After changing my Dropbox account email address, I received multiple emails from mailto:support@docsend.com wanting me to confirm my new email account address. As all looked legit, I did click on the link. Now I am supposedly signed up for (without putting in any credit card information) a free trial of the "Advanced Data Rooms" through Feb. 14. I have no interest in this and do not plan to use DocSend anytime soon. When the free trial ends, I don't want to be charged or deal with this. There doesn't seem to be anything to click on to cancel the free trial. Thoughts? (I have the free basic Dropbox plan - nothing fancy here.)Solved124Views0likes4CommentsHow can I share a file with others to download via DocSend?
Question or Issue I am a new user. I have already uploaded documents. I just need to know how to allow someone from outside my account to access the files so they can download them, in simple language. I have a paid account and cannot access the chatbot; I have purchased the account just for this, and I am very frustrated at the lack of customer support and useful information in the Learn Center.57Views0likes1CommentHow do I see the email address that was used to submit a file?
How do I see the email that was used to submit the file? In the file link, they are asked to put their name+email. As part of the naming convention, I can see the name but I need access to the customer's email as well to send a follow-up..120Views0likes3CommentsI created a Dropbox account, but I got an email from DocSend asking me to verify my email address.
Dropbox Plan (Basic) Are you a Team Member or Admin? (Neither) Do you have access to the email linked to the account? (Yes) Are there any devices connected to your Dropbox account? (Home PC) Hello, I just signed up for DropBox basic and I got an email from DocSend Support asking me to verify my email. I want to confirm this is a legit email and not a scam before I proceed. When I click on the information the email is from mailto:support@docsend.com My cousin also set up a DropBox basic account and she sent me a file and I did get an email that she sent it to me. I am going to watch the Get Started videos before I open the document. Thanks159Views0likes2CommentsDocSend being used to impersonate me for phishing
Dropbox DocSend has allowed a bad actor to send a phishing email to hundreds, if not thousands, of email recipients, purportedly from me. I reported this to Dropbox immediately using the link in the email and received no response. It is now 5 days later and "The Dropbox DocSend Team" sent a reminder email out. Can you assist in stopping this?336Views0likes2CommentsSend and track discontinuation
I'm paying annually for an Essentials plan with you. Currently, I'm paying over $400 CAD per year. Between your discontinuing Vault and now discontinuing Send & Track, you're removing features that I've paid for and are also features that influenced my decision to go with Dropbox Essentials in the first place. I don't see you offering to reduce the price of my current plan that you're removing features from. In the e-mail I'd gotten about the Send & Track discontinuation, you offered a promo code for 3- months free of DocSend Personal. How nice of you, eh? How nice to offer me 3 months free of a service that I'd already paid for, you took away, and are now forcing me to pay for again to keep using! At the low low price of an additional $120â180+ in addition to the $400+ that I'm already paying you per year. đ€Ź Seriously, what is going on with Dropbox as of late✠Clearly, it's time we all start looking at alternative service.627Views2likes6Comments