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53 Topics
Replace thumbnail on a video upload
Hello, I am uploading demo videos to share with clients. The thumbnail / static image on each video is random and is not taking the first image (which is a title card). I am getting awkward shots of our speakers in the still images, and they are not the most attractive thumbnails to share with clients. Is there any way to choose what screen the thumbnail comes from and/or replace this image? Thank you!4.9KViews5likes9Comments
Option to rename a file before uploading through the iOS app is not working
Suddenly today (and for the first time ever that I can remember) the RENAME button in the iPhone app upload is dead (does not work). Help please - I need to rename before uploading anything to Dropbox. Thanks, amcofficeSolved626Views4likes17Comments
Updating a file changes the link...
I noticed today that editing a file and resaving it without changing the name now changes the Dropbox link, and it definitely didn't used to do that before. That was one of the great things with Dropbox, you could update a document without having to worry about whoever had the shared link needing to get a new one.Solved4.3KViews3likes6Comments
What to do with conflicted copies?
Our office has two desktop computers. Both of them access the same Dropbox. No mobile devices or other computers are involved. In the Dropbox there is a database. The database is _never_ used from both computers simultaneously. The idea by our arrangement is that two different people should be able to edit the database on different computers. We were assuming that changes made from one computer would appear when the file was opened on the other one. But we are getting "conflicted copies". Now we are all confused because we don't know which of the files contains the most recent changes. That's the file we want. We are also confused because "conflicted copies" should not appear unless two people worked on the database at the same time. So why does this happen?Solved49KViews2likes23CommentsUploading new version of files and keeping the same file links
It would be really helpful if Dropbox offered an Upload New Version option. Both Google Drive and Box have this feature, and it makes file management much smoother. In Google Drive, you can right-click a file, go to File information, Manage versions, and then upload a new version while keeping the same file link. In Box, it’s even simpler, you just right-click the file and select Upload New Version directly from the menu. Having this functionality in Dropbox would allow us to update files without breaking the shared link, which is essential for maintaining consistency when collaborating with teams or external partners.614Views1like6Comments