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iOS

109 Topics

Why have new Camera Upload files changed to the format "Photo abc"?
At some point over the last few months, Dropbox randomly stopped uploading my photos from my iPhone 13 (iOS17 and now 18). After lots of poor app behaviour, I eventually managed to re-enable it, having manually been uploading files for quite some time. As soon as I pointed it back at the right folder, it started uploading... but with the word "Photo" in front of the filename!! So thanks to this stupidity, I now have hundreds of duplicate photos, called things like "2024-09-18 19.38.54.jpg" and "Photo 18-09-24, 19 38 54.jpg". So not only has it completely renamed it, it's ruined all possibilities to sort by title. As a final slap in the face, it's processed the images to half their size and reduced the quality! So, Dropbox... how do I disable this ridiculous "feature" that some imbecile decided would be good to suddenly implement?
Solved
rgledhill
2 years ago Place Create, upload, and share
162KViews
0likes
13Comments
“Couldn’t save content. Check your internet connection and refresh the page." on iOS mobile app
Running iOS 17.3, just updated. When I try to share content to Dropbox, I get an error message: “Couldn’t save content. Check your internet connection and refresh the page. There’s not internet connection issue; I’m connected. This is Dropbox-specific. If I use share to Save to Dropbox, that works fine; no error. This also seems unique to the latest iOS update, as I didn’t encounter it before that. I tried uninstalling and re-installing Dropbox, and simply re-starting. Neither helps.
Solved
jay h.5
2 years ago Place Create, upload, and share
17KViews
3likes
119Comments
Error message "couldn’t communicate with a helper application" when trying to move a folder
Hi, I'm trying to move a folder that contains folders with photos in it from my dropbox to Files App in iPad. Previously it worked wonderfully and i can move them just fine. But, now after i updated to the latest iPad iOS 16.1, i can't move folders from my dropbox to my iPad in the File App. It still works when moving the picture directly though but its a pain to create the folder manually my self. I've tried restarting my iPad, delete my dropbox and re-installing them, and reconnecting them all those stuff but still got those error when moving a folder. Any idea how to fix it? or is it a bug in the iPad iOS 16.1?
difaraka
4 years ago Place Create, upload, and share
9.1KViews
1like
47Comments
iPhone videos are not uploading and I can't find the settings to check.
My iPhone is uploading photos I select in the Photos app, but does not upload vieos. I've seen replies here about this problem saying "If you access your Account tab inside our app, you should be able to see your Camera Uploads settings." But I see no such option? If I click the Dropbox icon in my Windows 10 PC tray, I see only these: Upgrade View sync issues Snooze notifications > Preferences Manage hard drive space Help Quit ® Add team account And none of those displays Camera Upload Settings.
Terry P.
2 years ago Place Create, upload, and share
3.2KViews
0likes
9Comments
Scanned PDF Files not uploading
Just in the last week or so (April 9, 2024) my scans to PDF have stopped uploading...they just get stuck with a spinning status indicator. I am using an iPhone 8, iOS 16.7.7, with the Dropbox app, and have plenty of Dropbox capacity, and have 16GB free out of 64GB available. Taking a photo and saving it works just fine. This is a very critical part of my day-to-day activities as I rely upon this feature to save documents on the fly. I am dead in the water without it. Please please help. I have reinstalled the app to no avail.
Solved
mstomasik
2 years ago Place Create, upload, and share
3.2KViews
0likes
11Comments
Camera Uploads not uploading all photos on iOS
I have recently noticed that not all photos from my Camera Roll have been uploaded during the "Camera Uploads" process. it seems that photos that I add to my camera roll from a message someone has sent me do not seem to be uploaded. I am now worried that I may have lots of photos that haven't gone up to Dropbox but I don't know which ones !! Does anyone know why not all photos are going up ?????????? I have an Iphone 11 Pro Max with IOS 16.1.1
FP15
3 years ago Place Create, upload, and share
3.1KViews
1like
14Comments
iPhone camera roll won't sync, Dropbox is demanding access to ALL photos all of a sudden?
My iPhone was sync'ing the camera roll to Dropbox for several years - no issues. All of a sudden I noticed that it doesn't sync them anymore. The error message says it needs permissions to access all the photos. What happened - where is the setting to sync the camera roll but not all my other photos?
Solved
Michael L.80
2 years ago Place Create, upload, and share
2.7KViews
0likes
9Comments
I see an unwanted double dot in the filename, after uploading to Dropbox on my iPhone.
I use my iPhone to take photos and then upload them to a dropbox folder in jpg format. Dropbox names the jpg with the timestamp of the photo, which I like. What I don't like is that it inserts too many dots. For example, and notice the double dot before "jpg": Photo 2024-08-06, 5 57 02 p.m..jpg Dropbox has done this for a long while now. I haven't liked it, but I've been able to cope with it. However, new today, the "space" right before the "p.m..jpg" isn't actually a space, but now appears to be ASCII character 255. This is now causing too much grief. How do I get Dropbox to only use a single dot before the jpg? (and maybe also no dot between p and m)? Also, how do I get a real space before the pm?
Solved
dapike
2 years ago Place Create, upload, and share
2.5KViews
0likes
8Comments
Dropbox app on iPad refuses to upload anything unless I am plugged in
I've been trying to upload files for 3 hours and your app banned it because I was not plugged in! My battery was at 100% when I started! And, if I take ipad to car, after just starting an upload while on cellular, it refuses to upload even though I've been uploading on cellular at home but plugged in. This is not a space issue or a battery issue. This is an IT bug it seems. I can't believe corporate wanted free accounts to have this in our face to get us to subscribe. (Moderator, if this is the wrong forum, please move! I couldn't figure out what forum is best. Thanks!)
Solved
minuscustserv
4 years ago Place Create, upload, and share
2.4KViews
0likes
5Comments
Dropbox (iOS) scan widget support broken?
I had an iOS widget from the Dropbox app to be able to scan documents with one tap — worked great! However the widget stopped working and it seems the Dropbox iOS app no longer supports widgets. When I go to add a new widget on the iOS Home Screen (edit Home Screen, +, search for Dropbox) the Dropbox app isn’t listed. Is anyone else seeing the same? iOS version: 17.2.1 Dropbox app version: 362.5
Solved
Planzi
2 years ago Place Create, upload, and share
2.4KViews
0likes
1Comment