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I need to gain access to an account of a friend who is disabled
I have an old laptop (Win10) that belongs to a disabled friend (stroke victim). His wife asked if I could pull photos from his Dropbox on that laptop. When I first connected to my home wifi, I saw his files but didn't have time to pull them. I later tried but the laptop lost access to Dropbox (I suspect updates to Windows may have caused the problem). He's since lost access to his original email account. What would his wife need to do to gain access to his Dropbox? She'd like to pull the photos he had stored Thanks Tom
I can't log in to my device, because I have 4 devices connected but one is duplicated.
Hi I've an issue for few days now and cannot find a solution so far I'm using dropbox basic for 3 devices, between my windows pc and my 2 phones (android and ios) since few days (last release?) I've a popup asking to log in, and when loging in, i have an error stating that i'm trying to connect from a 4th device, in fact when looking at the device my windows is duplicated (see picture) if i remove the previous one, it's ok, but for the day, next day I've to do it again, i've try to run DB as an admin, but with the same result if one of you have an idea to solve this issue it wold be great have all a wonderful day F.
