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"Your dropbox is full" but it isn't
On Mac air with newest OS. I uninstalled the app, checked the hard drive, restarted the computer, barked at the moon, clapped twice and prayed to allah. The problem remains. I refuse to pay to upgrade. I cannot sync additional files.Solved120KViews10likes51Comments
Dropbox keeps saying "Your hard drive is almost full" but it isn't
I keep getting message pop-ups from Dropbox saying "Your hard drive is almost full. Use Smart Sync to free up space." This is completely untrue. I have 60GB of free space on my computer, and I have only used 1.2TB of my 5TB online Dropbox storage, so neither my hard drive nor my cloud stotage is almost full. What is going on?Solved13KViews5likes10Comments
Dropbox is taking up all of the space on my harddrive
Dropbox is killing me. I have 2TB of space on my laptop, Dropbox is taking up almost 700gb of it, despite all of my files being set to Online Only. I've also followed the steps suggested by other users to toggle "Online Only files on Mac" which appears to have done nothing. I finally resorted to deleting the Dropbox app with the intent of re-downloading it, hoping that that would clear out whatever data it is supposedly storing, but when I deleted the dropbox app, the folder in the finder window still stayed there, and is STILL showing 700gb of storage being taken up. I can't seem to get rid of it. Can anyone give me any advice?7.4KViews3likes23Comments
Complaint regarding Dropbox's sabotage of the Mac app for free users
Dear Dropbox Support, I am writing to express my deep frustration and disappointment with the recent changes made to the Dropbox Mac app for free users. As a long-time user and advocate of Dropbox, I am appalled by the current state of the application and the treatment of loyal users like myself. Firstly, the Dropbox Mac app has become virtually unusable, as it frequently locks up and restarting the application does not resolve the issue. This renders the app completely ineffective, hindering my ability to access and synchronize my files seamlessly. Such a significant deterioration in performance is unacceptable and reflects poorly on Dropbox's commitment to user experience. Furthermore, I was shocked to discover that Dropbox now restricts free users to syncing only one file at a time. This severely hampers my productivity and workflow, as I rely on Dropbox to synchronize multiple files simultaneously. This sudden limitation has had a detrimental impact on my ability to work efficiently and has caused unnecessary delays in my projects. To exacerbate matters, despite deleting several gigabytes worth of files from my Dropbox storage, the app still claims that I am out of space. I find it ludicrous that Dropbox continues to hang up on the first file and erroneously displays the "out of space" message, even after taking substantial measures to free up storage. This technical glitch is not only frustrating but also reflects a lack of attention to detail and quality assurance on Dropbox's part. Moreover, I cannot help but feel that these recent changes and issues are part of a deliberate effort by Dropbox to coerce long-time users like myself into upgrading to a paid plan. As someone who has been using the Dropbox app since its inception, I have actively recommended it to friends and colleagues, thereby contributing to its growth. However, the current situation leaves me with a bitter taste, as it seems Dropbox is prioritizing monetary gain over the satisfaction and loyalty of its original users. I kindly request that you address these concerns promptly and take the necessary steps to rectify the issues outlined above. As a valued user, I believe it is crucial for Dropbox to uphold its reputation for reliability, user-friendly functionality, and fair treatment of all users, regardless of their payment status. I hope to receive a satisfactory resolution to these problems soon. I look forward to hearing back from you regarding the actions Dropbox intends to take to resolve these issues and restore the trust and confidence I once had in the service.1.3KViews3likes1CommentMac seems to think HD is full of DropBox files?
I'm using a Mac and have about 100Gb of DropBox folders, many are local on my HD as well (I have DropBox Plus 2Tb plan). I went through and changed all files to online only (grey icon) and now my DropBox folder says I have maybe 1GB...but in the finder when I look at overall space on the computer it's still showing HD is almost full! I have "Online only files on Mac" set to ON. I don't understand how DropBox deletes files because I had so much data locally stored and when I changed to online only I never saw anything show up in the Trash on my Mac...so I don't know how the files are deleted from my computer? How can I fix this so my computer doesn't think the HD is almost full? Thanks, Alan.Solved14KViews2likes24CommentsLimit offline files to max 10% of computer's hard drive capacity
I'd like to suggest a feature: the ability to limit offline files to 10% of the computer's hard drive capacity. This would be incredibly helpful for managing storage. This way you avoid completely saturating the disk space, making the PC unusable. Considering the current size of PC hard drives, the amount of files available offline is certainly sufficient for normal operation.106Views1like2CommentsDropbox downloads all files despite online-only settings
We use Dropbox in our company and despite default settings being set to online only, I've noticed that Dropbox will sill download all files as offline. This has happened to a few users lately. The steps that I have taken is to sign out of Dropbox, unlink the account, delete the files on the hard drive, restart the computer and re-sign in. I have double verified that the settings say online only but despite this after a few days it will download all files offline again. There is something wrong with Dropbox and I'm not sure if it's a windows update or what. All we use is Microsoft Office, AutoCAD and Blue Beam PDF. The antivirus we use is Microsoft's windows defender. Any ideas what is causing this would be greatly appreciated.392Views1like8Comments
I updated the Dropbox app on my Mac and now it's trying to re-download all of my online files
Hey, so I recently updated dropbox, and now it's seemingly trying to redownload all of my online only files. Obviously I don't have that much storage, and I don't even have the option to make them 'online only' anymore. Everything I've seen online says to go into preferences and use selective sync. I did, and that didn't seem to change anything. I didn't try to use a different application either, as others mention. I simply updated dropbox and now it's become really hard to access my older files. Please help me1.4KViews1like9CommentsName of the Dropbox folder
I am trying out out several Drive programs, now also Dropbox. I am working with Windows 11, using the D-disk for data. My aim is to sync the files on three computers in such a way, that the file structure is identical on each PC (and in the cloud). In the old days it was - I believe - possible to have structure such as D:\Dropbox\mainfolder\subfolder Instead of D:\Dropbox I get something like D:\Vox's Team Dropbox\ with at least two subfolders Is there any way to get a simple structure? Ideally I would even prefer something like D:\mainfolder\.. which is synced with D:\mainfolder\.. on the other PCs as well.1KViews1like1Comment
