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How to back up my Dropbox folder on an external drive?
Running Windows 11 Pro. I recently re-installed Dropbox to retrieve files still stored on the cloud. The default install put the folder location "C:\Users\michaelmunson\Dropbox" I attempted to change the folder location by going to Preferences > Sync > Dropbox folder location. I changed the location to the external drive where I wanted it to be. After a LONG time, there was a quick pop up error message that said that not all files could be transferred. (I dont know which ones and can't find a log with details.) When I open file explorer, I am still seeing dropbox in the original location (c:\users\) AND the new location (d:\dropbox\). When I check back in preferences under sync, the dropbox folder location is still showing the original (C:\users\). When I tried to do the process again to move it to the D drive, a pop up box noted that there was already a desktop.ini file on the D drive and it could not move the files. Any idea of how I can get dropbox to show up ONLY on the external drive? I ONLY want to be able to download ALL of the content to the external drive. I dont' need it to sync and don't plan on having this as a dynamic file location with new or changing files. This is simply a back up of prior files. Thanks for any help. michael
Syncing with Dropbox is paused when I access my Files app.
I have an iPhone 14 and iPad Air 4th generation. When I go to files app, under Dropbox it shows Syncing with Dropbox paused. This is only happening on my iPad works fine on iPhone. Spoke with Apple and said it’s a Dropbox issue. I have removed Dropbox app and reinstalled it. Signed out and in, reset network settings. Background app refresh is on. I’ll post a pic. Files are loading but still shows syncing paused.
The sync icons don't show up in Finder (macOS Sequoia 15.7.1).
Dropbox Desktop Mac Studio Ultra M1 Sequoia 15.7.1 237.4.5655 Several of us in my company are having this problem. In finder, the sync icon (showing whether something is online or offline) no longer shows up. Huge problem for those of us sharing a zillion gigabyte dropbox and constantly syncing and unsyncing. There have been lots of reports on dropbox support page and no apparent solutions. 'Advanced Reinstall' has been suggested, but those who have tried that it did not fix it, and that would be a full day operation to re-sync my 2gb of locally synced files for something unlikely to fix it. Unlike with some others with this issue, my icons neither show up in finder OR within the dialog box of an app (like when opening a file from within an app
Finder context menu missing for Dropbox files on macOS
Hi everyone — after migrating from an iMac to a Mac mini 2024 (M4, 32GB), Dropbox sync works but Finder integration is gone. I first saw this on macOS Sequoia 15.5 and I’ve since updated to macOS Tahoe 26.1 with no change. Online-only files in my Dropbox folder show as 0 KB and download/open fine on double-click, but there are no Dropbox right-click options in Finder (no “Make available offline”, no “Online-only”, no Dropbox submenu). Tried: enabling Dropbox File Provider in Login Items & Extensions, granting Full Disk Access, relaunching Finder/rebooting, and full uninstall + reinstall from Dropbox .dmg. Still missing. I even contacted Dropbox Support and they haven't given me any solutions yet. Has anyone found a fix or workaround to restore the Finder context menu actions? Thanks!"Recently Changed Files" not working properly on "Lite" Win7 version
Hello! I'm on Windows 7 and I've been looking forward to getting the "lite" version of the desktop app that had been announced for people using this OS, as the regular version of the app takes forever to load. I finally got it today and I'm super excited about it! It's working well and runs really fast, but I have a question/suggestion/bug report that I was wondering if anyone else knows about. When clicking the icon on the taskbar the menu comes up, but when selecting "Recently Changed Files" it doesn't seem to update this list. I've deleted, edited and moved items, and I believe they're syncing correctly but this list hasn't updated ever since the first time I launched this lite version of the app. I even added a new file, let it sync, closed the app and opened it again, but the list still doesn't show it. I assume this isn't intentional. Is this supposed to show the actual "recently changed" files like the newer version used to do (and like the menu text actually says)? I know some might say this version of the app, and the OS itself, is unsupported but that's not my question here and it would be great to have the lite app do what it says on the box. Thanks for any tips!
I see no status column after updating my Dropbox app on Windows 11.
Application Affected Dropbox Device PC Operating System/Browser (if using the web) Windows 11 Dropbox App Version (if using the app) 237.4.5655 Question or Issue After Dropbox upgraded to the current version, my status icons are still on the file icons and there is no status column. Tried rebooting my computer and re-installing (did not uninstall) the current version and no change.The desktop app isn't booting up automatically on Mac OS, and there's two Dropbox folders
i have three mac computers running same software and configurations - all on latest tahoe - all have dropbox on them and until recently all logged dropbox in automatically on restart (nothing accessibility and privacy have correct settings and disk access) - i also have dropbox files on the computers and not just iCloud - multiple times have uninstalled and reinstalled dropbox to try and fix - recently i found the advanced reinstall pages on dropbox with some terminal instructions - when i went to reinstall there was for first time toggle to opt out of File Provider which i did not click - now i have two dropbox file folders - one under user name (with the complete files on computer hard drive as should be) and now one under user name/library/cloudstorage/ - trouble is when i now click on dropbox in finder that has the files but all showing in cloud only - the other one is there but in a different place in finder - worried now about files on hard drive no longer syncing correctly - and the worst is the dropbox app with still not load at startup - could really use some help and advice
Dropbox desktop app on my Windows is stuck. "Reconnecting to the internet. This may take a moment".
Dropbox is showing "Reconnecting to the internet. This may take a moment". I need a solution for this. I tried everything- Internet Connection Issues Firewall or Antivirus Blocking Dropbox VPN or Proxy Interference (Though when i turn on vpn it starts to sync but only for a minute) Dropbox Server Issues (Dropbox in my browser is running smoothly. Also i checked ping dropbox.com) DNS or Network Configuration Check Date & Time Settings Outdated App or Windows Version Network Adapter Issues (Everything without dropbox app is running smoothly) Please i need an urgent solution for this. Please help me.Syncing issue after Windows profile change
Application Affected Drobox Sync Operating System/Browser (if using the web) Windows 11 Pro Dropbox App Version (if using the app) Latest - downloaded yesterday Question or Issue Migrated a profile on a Windows computer to a new user yesterday using ProfileWiz. New user but the profile including the path to the profile and all the permissions are the same. Done this lots without issue - its our goto solution for user profile migration Dropbox sync would not start with a permissions error. Read up on the web and found a response saying I'd need to do an advanced re-install. Did the uninstall but that seemed to nail it and all the advanced bits were already done, so i just installed the latest version of Dropbox syncs and all seemed good (file selection the same, destination folder the same) Now (>12hrs later) there are two Dropbox icons in file explorer both seemingly identical; both according to their properties point to the same place. Looking in c:\users\username\ there is only one Dropbox folder and one version of all files in it It appears to be syncing everything again and appears to be consuming hard drive space - yet no duplicates seem to be created. Any thoughts as to what's happening and why - will it be OK if I just leave it?
Windows client erratic behavior with selective sync of a large Dropbox account
Application Affected Dropbox Device Lenovo Thinkpad Operating System/Browser (if using the web) Windows 11 24H2 / 2600 Dropbox App Version (if using the app) Windows Client 237.4.5655 Question or Issue Hello, I wonder if anyone else had a similar problem. I'm under Windows 11. After a recent upgrade to build 237.4.5655, the Dropbox client started behaving very erratically. I have ~3TB and >500,000 files in my Dropbox and actively use selective sync and online files (by default the new files are to be online). At some point, the client lost all the selective sync settings, tried to download everything, filled up my disc and stopped. I tried to unselect some folders, but couldn't get the client into a stable state -- it kept freezing in a "downloading N files" or "syncing" state indetinitely. I then completely uninstalled the client, deleted the local folder, reinstalled the client and tried to sync anew. I started with a minimum set of selected folders, then added them one by one and requested to make some of them available offline. I observed various problems, like (1) integration with Windows Shell / file system stopped working; (2) the client froze in an endless "Syncing", "Indexing N files", "Downloading N files" state. Sometimes the client was responsive and I could quit it, sometimes it was not and I had to kill it usingTask Manager. Quitting and restartnig the client helped a few times, but after a few attempts to select new folders or change online/offline status the problems appeared again. Womdering if downgrading to an earlier stable build may help. Any other suggestions will be much appreciated.
