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1415 Topics
This application failed to start because it could not find the Qt platform plugin "windows" error?
Hi, My Dropbox is complaining! New PC, due to work, and now dropbox gives me this error message: This application failed to start because it could not find or load the Qt platform plugin "windows". It worked fine, problem came up, I reinstalled, same problem again after a restart and redone the reinstalled and getting same problem again: What to do? Thanks in advance for any help.Solved150KViews0likes6Comments
Failed to uninstall the Dropbox desktop app on my Windows 10.
Hello, not possible uninstall the programm - desktop version I have also disabled dropbox at starting to avoid any execution Not icon tray at starting In windows 10, in program (x86)/dropbox - there 3 different folder client. Thanks for your support D.Solved129KViews1like3CommentsMy Dropbox desktop app is stuck on "Connecting" on my Windows 7.
Dropbox won't connect on my pc with windows 7. I've re-installed, rebooted and tried: https://help.dropbox.com/desktop-web/configuring-firewall Most of the preferences buttons are disabled; selective sync, unlink dropbox (says it's not even linked to an account). Works fine online. I'm paying monthly for this service but it's not working.Solved94KViews4likes44Comments
Dropbox is not uploading or uploading very slowly
I have dropbox installed on multiple devices and they all work fine, except it has suddenly stopped uploading on my windows laptop. I moved a load of photos off my phone onto dropbox on my laptop last week and only a handful have uploaded. The icon in my tray says it is syncing 405 files and has 36 minutes left. It's definitely not a problem with my bandwidth and I have checked the settings to make sure that dropbox isn't set to a low upload speed. I have tried pausing sync and restarting, I have tried closing dropbox and re-opening. I have also tried restarting my laptop and it uploaded 5 files then stopped again. I am a pro user and have only used 50% of my available space. Can anyone help?Solved85KViews0likes214Comments
No internet connection error - when there is internet?
The desktop app says "No internet connection - Your computer is currently offline. PLease check your nework settings." But my comuter is NOT offline and there is most definitely internet - I can access any website through Explorer and Firefox and ALL other web-based applications are running fine?Solved80KViews2likes11Comments
Dropbox does not appear on tray box, does not start at start up, does not sync files - Windows 7
I have the latest version of Dropbox 3.2.6. Its been about 3 days that dropbox wont work on one of my systems running Windows 7. It was working and syncing fine a few days ago. Now I try to check it in the task bar system tray and the icon is gone, not hidden. I check the windows start up services and dropbox is no where to be found. The task manager shows the process running but no change on memory usage for that application. I have tried uninstalling and installing and no change. In fact once its done installing it doesn't show me the steps that usually come after the installation is complete like choosing sync options, etc. I upgraded to pro user thinking that was gonna fix it but still no change. It is working fine on my laptop which has windows 8 but I need it to work on my desktop as well. I hope this gets resolved, I have been using this service for a couple of years but if this keeps on occurring I will be force to seek a better cloud storage service, and I dont want to do that. Thank you for your time and hope to hear back from someone from the support team. -SebastianSolved68KViews4likes49CommentsDoes dbxsvc.exe in Windows System32 folder actually belong to Dropbox program?
Hi, I'm running Dropbox on Windows 10 and everything is basically working fine. Some time ago I noticed a new service called "Dbxsvc" running on my computer. It runs from a file named dbxsvc.exe in my Windows System32 folder. Is this some kind of malware or some new part of the Dropbox program? I know there are two other dbxsvc.exe files on my computer. They are in: C:\Program Files (x86)\Dropbox\Client\driver_amd64\dbxsvc.exe C:\Program Files (x86)\Dropbox\Client\driver_x86\dbxsvc.exe They seems legitimate. But this third one in System32 is the one running the "Dbxsvc" service. I've managed to shut down and delete the service and then delete the file itself. Dropbox still works just fine. The thing is, this file reappears randomly. So should I leave it or be worried about it? No other strange behavior on my pc and Windows Defender doesn't seem to have a problem with this file. If anyone can help, thanks!Solved54KViews0likes26Comments
Truly stop Dropbox client from starting automatically on Windows 10.
This is happening to me on Windows 10 Pro 64-bit. When I first installed Dropbox 3.14.7 I thought it it was well-behaved, because it offered an option to disabled "Start Dropbox on system startup". But that doesn't work. I have certain drives that aren't mounted when the system starts. I have moved the Dropbox configuration files (via an NTFS symbolic link) to that drive, but I make sure that I mount the drive before starting the Dropbox desktop application. I have disabled "Start Dropbox on system startup". Yet still when I boot Windows 10, Dropbox throws up a dialog informing me that it has failed to start. *I had told it not to start automatically! Of course it will have a problem---I haven't mounted its settings drive yet. *But I told it not to start!* If Dropbox has a "Start Dropbox on system startup" option, it should honor that options. Don't control my system while pretending to give me options to disable the software. Please tell me how to *really* stop Dropbox from starting automatically, even the secret whatever-it-does-to muck-around-with-my-system, or I am removing the software from my computer. Thanks.Solved53KViews9likes21Comments
