2025 sparked some incredible conversations across our community 👩‍💻. Discover the highlights and see what’s ahead in 2026.

View, download, and export

Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

2,507 Posts

“Failed to download folder” error when trying to download content from a shared link.
Katie123
7 months ago
614Views
0likes
4Comments
Multiple windows for folders in Dropbox on Android
kindofsudden
7 months ago
133Views
0likes
4Comments
The 'download' button on the web fails or is unresponsive but only for one shared folder
Jodes
7 months ago
138Views
0likes
4Comments
Photos don't load on mobile app (android) or desktop (windows)
Denwayz
8 months ago
186Views
0likes
4Comments
"There was an error downloading your file" message online. And the app hasn't synced for 9 days.
Steve_H
7 months ago
162Views
0likes
3Comments
I'm trying to recover a file from 5 months ago
ElenaAvalorFan
6 months ago
110Views
0likes
2Comments
Files sync to my computer as "online-only" despite the settings being set to "available offline".
expedite
6 months ago
255Views
0likes
5Comments
Can I see the name of a Dropbox photo I've uploaded to my Paper doc?
Hudr
6 months ago
131Views
1like
2Comments
How can I download images from my WhatsApp Business catalog link using Dropbox?
MysticLenz
1 year ago
3KViews
0likes
8Comments
We need to be able to sort photos by their origination date.
tom310
6 months ago
70Views
0likes
1Comment