Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
".pdf files are supported but something went wrong." error on the website
I don't believe this problem has been solved - at least for me. I get the error message (".pdf files are supported but something went wrong.") ONLY for one file (140 MB PDF), other small PDF files w...
Walter
Dropbox Community Moderator
Dropbox Community ModeratorHey George Freestone - sorry to hear you're having issues with this.
Did you try an incognito window or a browser with no extensions or plugins running to see if you get the same results?
PDF files should preview fine on the website as long as they're up to 500 MB as outlined here.
Let me know of any updates!
No I haven't - but will take a look AND report back. The odd thing is this file worked fine for ~ 1 year.. and just suddenly developed this problem (the file is going through many revisions). I will say - if those configurations you suggest are required to make this work in an ongoing sense - this may be more hassle than it is worth. The view may not be worth the climb. As I said I have a contingent solution with another vendor already in play.
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
