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George Freestone's avatar
George Freestone
New member | Level 1
10 months ago

".pdf files are supported but something went wrong." error on the website

I don't believe this problem has been solved - at least for me.  I get the error message (".pdf files are supported but something went wrong.") ONLY for one file (140 MB PDF), other small PDF files w...
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George Freestone's avatar
George Freestone
New member | Level 1
10 months ago

Also, Walter - when I download the PDF (that the viewer is struggling to display) from the DropBox storage on the cloud.. the file is FINE.  I think it's a problem with the DropBox viewer.

  • George Freestone's avatar
    George Freestone
    New member | Level 1
    10 months ago

    Well Walter - we still have no solution.  I will try your one remaining untried piece of advice upload "with no plugins or extensions running".  So far - your suggestions have not addressed the problem - and I heard no comment on the possible problem with the DropBox viewer.

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