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Cyril Wood's avatar
Cyril Wood
New member | Level 2
3 months ago

A downloaded student video from Dropbox isn't playing on my machine

Question or Issue I have students send me links to Dropbox videos here is the link. [Removed as per Community Guidelines] When I go to the link I get the Dropbox screen saying  :" mp4 files are su...
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Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 months ago

Hi Cyril Wood, thanks for messaging the Community.

If the video isn't playing on any other device you attempted to download the file, and on different video players, then it would mean that the file isn't valid, or is corrupted in some way.

When you say you 'tried other people's Dropbox', what do you mean by that exactly?

Any other info or details would be helpful.

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