Need to see if your shared folder is taking up space on your dropbox đŸ‘šâ€đŸ’»? Find out how to check here.

Forum Discussion

petertcook75's avatar
petertcook75
New member | Level 2
8 years ago
Solved

Accessibility to DropBox files for Amazon

Amazon is telling me that I have an accessability problem with my DropBox files.  Please help.  How does Amazon access my file links in excel?  Here is what they look like and its WRONG:  https:...
Preview
Shared Links
sync
  • Jay's avatar
    Jay
    8 years ago
    Hi Peter, if you’re trying to share a link to a file in Dropbox, you need to create one using the following steps.
     
    The link you provided only works if you’re viewing the file while logged into your own account, so it wasn’t a shared link, it won’t work for anyone else.
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
7 years ago

I'm sorry I don't quite understand ashatops .

If you're getting any errors upon accessing a shared link, please use the buttons shown below to attach a screenshot of what you get in your next response:

Thanks again!

ashatops's avatar
ashatops
New member | Level 2
7 years ago

Hey Walter,

 

I am not getting any error from dropbox but the amazon template file is not accepting images links that I can access without dropbox logged in.

Amazon executive are asking me to upload images on other website  postimages.org.

 

 

  • ashatops's avatar
    ashatops
    New member | Level 2
    7 years ago

    Any update from you Walter? How can I solve my issue? Why dropbox images are not accessible for amazon?? Waiting for your prompt reply.

     

     

     

     

    • Walter's avatar
      Walter
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      7 years ago

      Can you share a link that's giving you this problem so I can investigate further ashatops?

      Also, could you walk me through the exact steps you take to do this?

      Furthermore, have you by any chance checked with Amazon as you're getting an error from their end?

      • ashatops's avatar
        ashatops
        New member | Level 2
        7 years ago

        Hey Walter,

        Have a look at some of the links on which I am facing the issue.

        [Shared links removed for bandwidth purposes]

        Process: for Listing products on amaozn we have to download their template file and then we have to fill the details. After that, we have to upload that template file on the amazon portal and it goes into processing status if you have any error in that template file you have to again correct the details and have to follow the same process.

        Amazon Reply: Images in template files are corrupted or not valid 

        What should I do now?

About View, download, and export

Node avatar for View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!