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petertcook75's avatar
petertcook75
New member | Level 2
8 years ago
Solved

Accessibility to DropBox files for Amazon

Amazon is telling me that I have an accessability problem with my DropBox files.  Please help.  How does Amazon access my file links in excel?  Here is what they look like and its WRONG:  https:...
Preview
Shared Links
sync
  • Jay's avatar
    Jay
    8 years ago
    Hi Peter, if you’re trying to share a link to a file in Dropbox, you need to create one using the following steps.
     
    The link you provided only works if you’re viewing the file while logged into your own account, so it wasn’t a shared link, it won’t work for anyone else.
ashatops's avatar
ashatops
New member | Level 2
7 years ago

Hey Walter,

Have a look at some of the links on which I am facing the issue.

[Shared links removed for bandwidth purposes]

Process: for Listing products on amaozn we have to download their template file and then we have to fill the details. After that, we have to upload that template file on the amazon portal and it goes into processing status if you have any error in that template file you have to again correct the details and have to follow the same process.

Amazon Reply: Images in template files are corrupted or not valid 

What should I do now?
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
7 years ago

Those shared links are previewing fine on my end using a web browser. Therefore, I'd suggest using the walk-around below to force the shared links to download the content instead of merely previewing it ashatops. It might do the trick for you :nerd:

If Amazon needs specific file types that they need to comply with upon this operation, I'd suggest checking with them as well; merely to make sure you've covered all bases.

Do they accept links to files and not actual files? Have you confirmed that this should work with them?

After all, your shared links seem to be working fine on my end. How Amazon needs this to be set up though is depending on them - this is why I suggested reaching out to them too.

Keep me posted on your progress!

On a side note, please remove those shared links from your post (or I can do it for you if you like) in order to avoid generating a large amound of bandwidth traffic.

  • ashatops's avatar
    ashatops
    New member | Level 2
    7 years ago

    Yes Sure,

    Please remove those links from the post.

     

     

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    7 years ago

    There you go ashatops; fixed!

    Until we speak again, have a lovely day :grinning:

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