Need to see if your shared folder is taking up space on your dropbox đŸ‘šâ€đŸ’»? Find out how to check here.

Forum Discussion

Slangword's avatar
Slangword
Helpful | Level 5
3 years ago

Allow files to open without preview in the mobile app, like they used to.

  Drop Dropbox used to open files with default apps without the preview function. That functionality has since been removed. That functionality was very helpful to those of us using atypical files ...
Mobile
Preview
View
Hotspur8's avatar
Hotspur8
Helpful | Level 6
3 years ago

Dropbox updated the problem.  Now I have the same issue with my Android phone as I do on my tablet.

markm4663's avatar
markm4663
Helpful | Level 6
3 years ago
I have not seen an update since 9/21.
Both my tablet and phone have the same issue.
I've switched over to Google Drive and will continue to use it until the next version of Dropbox is released. If the problem continues after the next release, I'll probably stick with Google Drive.

About View, download, and export

Node avatar for View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!