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Forum Discussion

Slangword's avatar
Slangword
Helpful | Level 5
3 years ago

Allow files to open without preview in the mobile app, like they used to.

  Drop Dropbox used to open files with default apps without the preview function. That functionality has since been removed. That functionality was very helpful to those of us using atypical files ...
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RobDBell's avatar
RobDBell
New member | Level 2
3 years ago

Interesting. I just set up a new phone yesterday afternoon and that update was released after that. I did just update and try it and it isn't really much progress. Instead of clicking the 3 dot menu and choosing 'Open with' now we click the file name and choose 'Open with' button. Still two clicks.

 

What I'd expect is an option to eliminate the preview attempt entirely, at least after the first failed preview open. The system should be smart enough (or configurable enough) to stop doing something that can never work. Setting: "Always open files associated with an app in the native app"

markm4663's avatar
markm4663
Helpful | Level 6
3 years ago
The newly implemented behavior gets us back to where we were before the issue was implemented months ago.
It would be nice if Dropbox would just open the file if the default has been specified for the file.
🤞
  • RobDBell's avatar
    RobDBell
    New member | Level 2
    3 years ago

    Not for me it doesn't. Two months ago when I clicked on my *.kdb file in the DropBox file list it just immediately opened KeePass app with the file.

    • markm4663's avatar
      markm4663
      Helpful | Level 6
      3 years ago
      I never had that on Android phone. What device are you using?
      • RobDBell's avatar
        RobDBell
        New member | Level 2
        3 years ago

        Pixel 5 until yesterday, now Pixel 8 Pro. And prior to the 5, the Pixel 3. Until not too long ago (can't say exactly how many weeks) when I'd open DropBox to the file list and click my *.kdb file it would just open straight away in KeePass (to the KeePass login page). Heck, even back on my Samsung Galaxy S6 Active it worked like that. Until recently I never had to do more than click the filename once.

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