Forum Discussion

gary5's avatar
gary5
Explorer | Level 4
3 years ago

Being notified when someone downloads your files

Hi, Anyone have any info on this: I used to get notified if some files I had shared were downloaded by the recipient. I don't receive those notifications any longer. I did in 2020-2021. Is there a...
Download
gary5's avatar
gary5
Explorer | Level 4
3 years ago

Hi, Anyone have any info on this:

I used to get notified if some files I had shared were downloaded by the recipient.
I don't receive those notifications any longer. I did in 2020-2021.
Is there anyway to see or be notified if my files are downloaded by someone?
If not, why was that service cancelled.
I have a professional account.

G

 

[personal information removed per the Community's Guidelines]

About View, download, and export

Node avatar for View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!