Forum Discussion

gary5's avatar
gary5
Explorer | Level 4
3 years ago

Being notified when someone downloads your files

Hi, Anyone have any info on this: I used to get notified if some files I had shared were downloaded by the recipient. I don't receive those notifications any longer. I did in 2020-2021. Is there a...
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gary5's avatar
gary5
Explorer | Level 4
3 years ago

Hi, Thanks for the info. I am not receiving notifications for downloads and

I just sent some files and my transfer stats is empty. I think this is some technical

problem. Who can I get to help me with this? Who can I contact for tech support? I am paying for a service and not receiving

those services.

 

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey gary5, if you reached out to our support team about this, can you also give us the ticket number for the communication, so we can locate it in our system?

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