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edsonlemus's avatar
edsonlemus
Explorer | Level 3
2 years ago

Camera Uploads Don't Update Previews in Photo Section on Android

Hi. When I do an update from my photos in Camera Uploads, I cant view that on Photo Section, Instead I can view and locate these files in Files Section. I try to close my session and after that the p...
Android
Mobile
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Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Thanks for giving that a go, edsonlemus! If you haven’t already, and if you’re not on a free Basic account with more than 3 devices linked, I’d like you to also reinstall the Dropbox app on your mobile device and let me know if that helps. 

 

Here are the steps you can follow.

edsonlemus's avatar
edsonlemus
Explorer | Level 3
2 years ago
Hi Nancy. I did what you suggest and the results are the same, it only updates previews when I close session but after that, the app doesn't update previews under photos tab.

Thank you.
  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi edsonlemus, could you contact the support team directly for them to look into this matter in more detail on their end?

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