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RuthieMC's avatar
RuthieMC
Explorer | Level 3
2 years ago

Can’t access images in app because I have no storage space available

I cannot view my images in Dropbox because the app is telling me i’m out of space. These images are over 12 years old and are of my daughter. I’d like to be able to view the images in the app without...
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Rich's avatar
Rich
Icon for Super User II rankSuper User II
2 years ago
RuthieMC wrote:
I cannot view my images in Dropbox because the app is telling me i’m out of space. ... I can see the images via the website but not via the app.

Dropbox doesn't prevent you from viewing your files when you're out of space in your account. However, if your device is low of disk space then the Dropbox app may not be able to download the files to open them.

 

Are you sure it's not your phone that's out of space, and not your Dropbox account?

RuthieMC's avatar
RuthieMC
Explorer | Level 3
2 years ago
Actually ignore that! I’ve managed to unlink a device today and I can now view them! Hurrah! Thanks for your input

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