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jbrizzle's avatar
jbrizzle
New member | Level 2
8 years ago
Solved

Can no longer export to Notability

With the latest iPad update I appear to have lost the ability to export PDF files to notability, which has been a key element of my workflow. When I start with a PDF file and choose export as I have been doing, what notability now receives is an HTML file, which it can't open. 

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  • arcanadana's avatar
    arcanadana
    8 years ago

    The workaround, provided by DropBox TS, is 

     

    1) pick a file in DropBox

    2) choose Export

    3) instread of picking Notability in the upper row, pick Open In... in the lower row

    4) once in there, pick Notability. 

     

    Works for me

6 Replies

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  • Jane's avatar
    Jane
    Icon for Dropbox Staff rankDropbox Staff
    8 years ago
    Hey jbrizzle, thanks for posting on our Forum on your exporting-specific inquiry! 
     
    As I’d like to help you reach a resolution as quickly as possible, I’ve made sure to reach out to you via email on my end, so as to send you the most appropriate next steps based on the info I have on my tools. 
     
    Whenever you find some time, please check your inbox for my email & we'll take it from there. Happy Monday! 
  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    8 years ago

    Jane why can that information not be posted here to help other people though? 

     

    It isnt an account specific issue. 

     

    Surly taking things like this to email totally and utterly defeats the whole point of this being a Community Forum as there is no Community in private 1:1 emails.... :( 

  • danigarcia515's avatar
    danigarcia515
    New member | Level 2
    8 years ago

    I'm having this issue as well.  Can you post the fix?  I've always been able to export a Note to my Dropbox but, all of a sudden, I can no longer export from my ipads or iphone.  Please help!

  • arcanadana's avatar
    arcanadana
    Helpful | Level 5
    8 years ago

    The workaround, provided by DropBox TS, is 

     

    1) pick a file in DropBox

    2) choose Export

    3) instread of picking Notability in the upper row, pick Open In... in the lower row

    4) once in there, pick Notability. 

     

    Works for me

  • danigarcia515's avatar
    danigarcia515
    New member | Level 2
    8 years ago

    Ah, I misread  I'm having the opposite problem.  When I'm in Notability, I try to export a note into Dropbox and it no longer gives me the option to do so.

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    8 years ago
    @danigarcia515 wrote:

    When I'm in Notability...

    If you're doing this from within Notability, then you'll need to contact them for support as it's a funciton of their app.

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