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Trish8
2 years agoExplorer | Level 3
Can no longer open files on phone
Abruptly I can no longer open files on my Android Dropbox ap. Have used it for years, have not made any changes. Linked to my Dropbox on laptop which is still working fine. Suddenly when I try to op...
Chris_J
Super User
2 years agoHello Trish8
Welcome to the Dropbox Community. Have you tried rebooting your phone?
Let us know please
- Trish82 years agoExplorer | Level 3
Rebooted - same message - same thing when hit allow
- Chris_J2 years ago
Super User
Thanks for replying. What type of phone do you have? Apple or Android?
also take a look at this forum thread https://www.dropboxforum.com/t5/View-download-and-export/Excel-Files-not-opening-to-edit-in-Excel-from-Dropbox/td-p/698715
and see if there is anything you can decipher there
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