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Agoldman22's avatar
Agoldman22
New member | Level 2
9 months ago
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Cannot open any Excel file in my Dropbox account

I cannot open any excel file on my dropbox account that I was able to 3 weeks ago. What happened and how can I get to my file?
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  • Agoldman22's avatar
    Agoldman22
    9 months ago

    I was able to find an older xcel version that had a few updates I had to make again to it but was able to recover it from the "restore" option. 

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
9 months ago

Hi there, Agoldman22 and sorry to see that you're having an issue.

Why are you not able to open your files? Are you getting some kind of error message?

Also, where are you having this issue? On the Dropbox website, the mobile app or your local Dropbox folder?

Any additional info or screenshots that could give us more context, would be helpful.

Thanks!

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